Onsite Service Coordinator

What we’re looking for:

• Education: Min. ITE or equivalent certification and above
• Experiences: 2years relevant experience in material handling/inventory replenishment or customer service
• Others: Environmental Health Safety knowledge is a plus. Cross-referencing and inside sales experience a plus

Who you are:

• Intermediate computer skills including Microsoft Office with proficiency in Word and Excel
• Solid understanding and experience in either shipping, inventory, or purchasing
• High regard for safety, quality, and adherence to protocols, policies, and procedures
• Ability to self-manage and self-motivate.
• Ability to prioritize tasks, and meet deadlines
• Ability to communicate effectively with both the customer and internal contacts.

How you will thrive and create an impact:

• Perform inventory management-related functions such as monitoring slow moving and dead stock, conducting cycle counting and yearly inventories, reporting, etc. providing daily customer service functions, and collaborating with the customer relative to inventory management.
• Perform purchasing functions such as providing level 2 and 3 ESS support (B/O, DFS, or 3P Support), handling quotes, document control, filing, and records maintenance, sorting and monitoring reclaimed and recyclable material, resolving open invoices/pricing, and forecasting, etc
• Responsible for all customer service-related functions including but not limited to: order entry, reporting, basic cross-referencing and product conversions to VWR brand or best buy products, maintaining metrics, and cost avoidance, etc.
• Perform shipping coordination activities such as shipping customer material
  (including hazardous materials), answering customer calls, handling routine
  issues, operating a hand-jack and forklift, entering relevant shipping information into the customer computer system, and maintaining inspections on safety stations and equipment.
• Responsible for handling hazardous material and preparing shipping
  documentation and packaging requirements
• Collaborating with manufacturing reps
• Document SPI Requests

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

3rd party non-solicitation policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation