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Operation Executive

Posted on June 5, 2025

  • Hr, India
  • 0 - 0 USD (yearly)
  • Full Time

Operation Executive

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Key Responsibilities:

  • Efficiently process orders through the VPLAK Admin portal, managing pickups and deliveries while adhering to GST laws. Ensure timely dispatch, monitor shipments, and resolve any delays promptly.
  • Research, verify, and negotiate with vendors to maintain productive relationships that align with company protocols.
  • Collaborate with logistics partners to ensure on-time deliveries. Manage COD remittances, weight disputes, and billing issues while following courier guidelines.
  • Handle customer inquiries through calls, emails, and WhatsApp. Maintain high response rates and ensure timely communication as per service level agreements (SLAs).
  • Communicate with upper management to establish strategic operational goals and develop long-range plans to achieve them.
  • Create and manage the organization’s fiscal operating and capital budget while monitoring expenses.
  • Oversee operational performance of both internal and external service providers, ensuring optimal facility conditions and occupant satisfaction.

Requirements:

  • Proven experience in vendor management with strong selling, negotiation, and convincing skills.
  • Excellent communication skills for effective customer interaction.
  • Strong leadership abilities with experience in team handling.
  • Detail-oriented approach to order management with a commitment to error-free output.
  • Ability to build relationships with courier services and manage multiple tasks efficiently.
  • Quick decision-making skills based on operational requirements.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

  • Day shift

Supplemental Pay:

  • Performance bonus

Work Location: In person


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