Operations Automation Business Associate

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  5+ years of Business Analysis/Product Analysis experience in Securities Services Operations or related capital markets environments
• Ability to separate and document user requirements, functional requirements, and technical solution design inputs with end-to-end traceability and auditability
• Proficiency with JIRA/Confluence, BPMN/UML, and API specifications (e.g., OpenAPI), including defining integrations and data contracts
• Strong capability to define non-functional requirements (resiliency, performance, security, observability), write testable acceptance criteria, and partner effectively with QA/UAT

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  Domain expertise across at least two Securities Services product areas (e.g., Global Custody, Fund Services, Middle Office)
• Experience defining requirements for configuration-driven scale (reusability, parameterization, regional variation handling) to support Operations sustainability post go-live
• Demonstrated ability to learn enterprise AI platforms and translate governance expectations into actionable functional requirements for scaled adoption
• Excellent stakeholder facilitation, structured communication, and attention to detail across cross-functional delivery teams

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.