Operations Controller

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.

Further information is available at www.bgis.com

SUMMARY

The Operations Controller is responsible for overseeing the financial and operational performance of the organization, ensuring the efficient management of resources, and providing strategic insights that support decision-making.

This role involves monitoring key performance indicators (KPIs), analyzing financial data, preparing reports, and advising on financial strategies to optimize operational efficiency and profitability.

In addition, this role is responsible for overseeing and managing an organization's cost control systems, specifically focusing on standard costing.

KEY DUTIES & RESPONSIBILITIES

Financial Planning & Analysis:

• Develop, monitor, and update operational budgets.
• Provide financial forecasting, variance analysis, and actionable insights to senior management.
Support the development of long-term financial and operational strategies.

Budgeting and Forecasting:

• Collaborate with finance and operations teams to develop annual budgets and forecasts using standard cost data.
Prepare cost forecasts based on historical data, trend analysis, and anticipated changes in production volumes or input costs.

Operational Performance Monitoring:

• Track and analyze key operational metrics and KPIs.
• Assess operational processes, identify inefficiencies, and recommend process improvements.
Prepare performance reports and present findings to senior management.

Collaboration & Stakeholder Management:

• Collaborate with cross-functional teams (finance, operations, IT, HR, etc.) to ensure alignment of financial and operational goals.
• Work closely with senior leadership to provide insights into operational performance and support decision-making.
• Work closely with the production, procurement, and finance departments to ensure cost-related information is accurate and up to date.
Participate in cross-functional meetings to ensure that cost control objectives align with overall business goals.

Risk Management:

• Identify operational and financial risks and implement strategies to mitigate them.
Monitor operational activities to ensure compliance with legal, regulatory, and financial guidelines.

Establishing Standard Costs:

• Develop and maintain standard cost rates for direct materials, direct labor, and manufacturing overhead.
• Analyze production processes and determine cost drivers to create accurate standard cost estimates.
Review and update standard cost calculations periodically based on changes in production techniques, inflation, labor rates, material prices, and other relevant factors.

Cost Variance Analysis:

• Monitor and analyze variances between actual costs and standard costs.
• Investigate and report on the reasons for cost variances, such as inefficiencies, price fluctuations, or operational issues.
Provide recommendations to management for corrective actions to address negative variances.

Inventory and Materials Management:

• Ensure that materials are tracked accurately against standard costs and monitor inventory for discrepancies.
Support the reconciliation of physical inventory to financial records.

Systems and Tools:

• Utilize ERP (Enterprise Resource Planning) systems and other financial software to track, analyze, and report on costs.
Stay current with new tools, technologies, and methodologies in cost management.

Reporting, Compliance and Documentation:

• Prepare and present monthly, quarterly, and annual financial statements related to operations.
• Ensure accuracy and timeliness of financial reporting and compliance with internal and external financial regulations.
• Provide ad-hoc financial analysis as required.
• Prepare and present regular cost reports, including cost variance reports, for senior management, highlighting key trends and issues.
• Provide detailed analysis on cost performance to aid decision-making and future planning.
• Ensure adherence to internal and external cost control policies and accounting standards.
• Maintain accurate documentation of cost calculations, assumptions, and decisions made during the cost-estimation process.

Cost Control & Efficiency and Continuous Improvements:

• Identify areas for cost reduction and recommend cost-saving initiatives.
• Work with department heads to optimize resource allocation and ensure cost-effective operations.
• Conduct financial audits and regular reviews to ensure compliance with budgets and operational guidelines.
• Implement process improvements to enhance operational performance and financial outcomes.
• Stay up to date with industry trends and best practices and incorporate them into operational strategies.
• Identify opportunities for cost savings or process improvements within the production or operations departments.
• Work with the operations team to implement best practices and optimize resource usage.

Assist in the development of cost-reduction initiatives.

KNOWLEDGE & SKILLS REQUIRED

• Minimum Education: University Degree in Engineering or equivalent.
• Trade Certificate of Qualification, C.E.T., or another technical accreditation would be considered an asset.
  • Manufacturing
  • Supply chain and Distribution
  • Corporate Office environment
  • Retail
• Strong operations management skills and background in the area of skilled trades/technical services delivery and operations.
• Experience in Real Estate, Facility Management and/or Project Management preferred.
• Strong communication, influencing and persuasion, interpersonal and negotiating skills.
• Proven business management skills with strong business acumen.
• Proven experience in customer service and developing and growing strong customer relationships.
• Strong data analysis skills – leveraging data to make effective management decisions.
• Strong problem-solving abilities and attention to detail.
• Knowledge of financial regulations and compliance standards.
• Proficiency with ERP systems (e.g., SAP, Oracle, Microsoft Dynamics).
• Advanced Excel skills for financial modeling and analysis.
• Familiarity with cost accounting methods and financial reporting standards.
• Strong ability to analyze cost variances and provide actionable insights.
• Ability to identify trends, issues, and potential areas for improvement.
• Strong written and verbal communication skills to present financial information to non-financial stakeholders.
• Ability to work cross-functionally with teams in operations, finance, and management.
• High level of accuracy and attention to detail in cost calculations and financial reporting.
• Previous experience in cost accounting, financial analysis, or a related role is essential.
• Experience in a manufacturing or similar cost-intensive industry is preferred.
• Strong analytical skills with the ability to interpret complex financial data and operational metrics.
• Excellent communication and presentation skills, with the ability to collaborate with senior management and cross-functional teams.
• Experience with budgeting, forecasting, and financial reporting.

Licenses and/or Professional Accreditation

• A degree in Finance, Accounting, Business Administration, or a related field.
• Professional certifications such as CPA (Certified Public Accountant), CMA (Certified Management Accountant) would be considered an asset.

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

BGIS est un employeur qui respecte l'égalité des chances et nous vous invitons à postuler pour un poste chez nous ! Si vous avez besoin d'un accommodement pendant le processus de recrutement, veuillez nous contacter à askHR. En cas de demande d'accommodement, nous discuterons avec le candidat en question et fournirons, ou ferons en sorte de fournir, un accommodement approprié d'une manière qui tiendra compte des besoins d'accessibilité du candidat en fonction de son handicap.