Operations Coordinator

About Us: We are a small but dynamic team of 8 dedicated professionals committed to delivering top-notch services to our clients. We pride ourselves on our collaborative and supportive work environment.

Job Description: We are seeking a highly organized and proactive Operations Coordinator to join our team. This role is crucial in ensuring the smooth operation of our technical projects and maintaining excellent customer relations.

Key Responsibilities:

• Manage Technicians: Schedule and coordinate the daily activities of our technical team, ensuring projects are on track and deadlines are met.
• Customer Interface: Communicate with customers regarding scheduling, project status, and address any complaints or concerns promptly and professionally.
• Order Management: Assist with ordering supplies and equipment as needed to ensure projects run smoothly.
• Project Tracking: Monitor and report on project progress, ensuring all stakeholders are informed and any issues are addressed promptly.

Qualifications:

• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Experience in scheduling and project management.
• Ability to handle customer inquiries and complaints with professionalism.
• Basic knowledge of ordering and shipping is a plus.

What We Offer:

• A supportive and collaborative work environment.
• Opportunities for professional growth and development.
• Competitive salary and benefits package.

How to Apply: Please send your resume and a cover letter detailing your relevant experience to careers@mwinet.ca. We look forward to hearing from you!

Job Types: Full-time, Permanent

Pay: From $75,000.00 per year

Benefits:

• Dental care
• Extended health care
• Life insurance
• Paid time off

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday
• On call
• Weekends as needed

Application question(s):

• Do you have a space to work at home and a vehicle for travel as required? The candidate will be required to visit customer sites for meetings and business review.

Language:

• English (required)

Licence/Certification:

• Driving Licence (required)

Work Location: Hybrid remote in North York, ON M3B 2T8

Application deadline: 2024-12-31