Operations Coordinator

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About Us:

BardWood Support Services is a leading UK-based recruitment specialist to the facilities industry. We pride ourselves on providing exceptional service and building strong relationships with our clients and employees.

The Role:

We are seeking a highly motivated and organised Operations Coordinator to join our team. In this role, you will play a crucial part in ensuring the smooth running of our operations by managing internal and external stakeholder relations and efficiently handling queries and escalations.

Responsibilities:

• Manage internal and external stakeholder relationships, fostering positive and productive communication.
• Efficiently handle queries and escalations, providing timely and accurate resolutions.
• Maintain accurate records and documentation.
• Contribute to the continuous improvement of operational processes.
• Collaborate effectively with colleagues across different departments.

Required Skills:

• 1+ years experience as an Operations Coordinator or International Voice Process
• Excellent communication skills (oral and written).
• Proactive and ability to work independently and collaboratively.
• Strong problem-solving and analytical skills.
• Ability to prioritise tasks and manage multiple deadlines effectively.
• Proficiency in Microsoft Outlook.

Benefits:

• Competitive salary and benefits package.
• Opportunity to work in a dynamic and fast-paced environment.
• Be part of a supportive and collaborative team.
• Career development opportunities within a growing company

Job Types: Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift
• Night shift
• Rotational shift
• UK shift
• Weekend availability

Supplemental Pay:

• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Preferred)

Work Location: In person