Operations Executive

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Operations Assistant at Hitianland Ltd.

We are looking to hire an Operations Assistant to help us launch and support the opening of our restaurants in London. We are well funded company and looking to enter the UK market. This role is ideal for someone who thrives in fast-paced environments and is eager to help build strong operational foundations from the ground up. While this is a role in the hospitality sector, we are looking for someone who has varied experience of working across industries. We need someone who is driven, passionate, deep business understanding and has strong commercial acumen.

Qualifications

• Bachelor’s degree (mandatory) - business degree preferred
• Experience in hiring, training and tracking performance of staff
• You should have exceptional writing skills to write SOPs and business learnings
• Solid understanding of business and operational challenges
• Ability to work effectively in ambiguous and evolving situations
• High sense of ownership and accountability
• Excellent written and verbal communication skills
• 5-7 years of experience working in an operations role in a restaurant

Key Responsibilities

• Work across a variety of company projects that evolve based on business needs
• Collaborate closely with internal teams across functions
• Conduct deep research and analysis to support decision-making
• Take ownership of assigned projects and ensure timely delivery
• Demonstrate resourcefulness in identifying and coordinating with the right people to execute projects
• Be available to work on weekends as required
• Ability to prepare SOPs, deploy them and train the team on them
• Monitor team performance and ability to influence senior staff

Education:

• Bachelor's (required)

Experience:

• Work: 3 years (required)

Work authorisation:

• United Kingdom (required)

Willingness to travel:

• 50% (required)

Work Location: In person