Operations Executive

Job description

About Dezy

Dezy is a rapidly growing dental health-tech company with an impeccable online presence. Dezy, A startup founded by IIT/IIM alumni in 2019, has acquired $23 million in Series A funding led by Falcon Edge-managed Alpha Wave Ventures. Dezy is poised to take the dental care industry to the next level, thanks to strong engagement from our current Partners, Sequoia Capital India and Chiratae Ventures.

As a Consultant Associate Dentist at Dezy Dental Care, you will provide comprehensive dental services to our patients, ensuring the highest quality of care. You will work closely with our experienced dental team to enhance your skills and knowledge, contributing to a positive patient experience. Additionally, you will be required to travel to patients' homes for home consultations, offering a convenient and personalized service.

Our Mission:

We want to build India & GCC’s largest and most-trusted Dental Care Brand. We are a technology company at heart that has developed several key innovations that help consumers with a Free & Fair diagnosis in the comfort of their home, usually just using their smartphone; this solves the biggest consumer issues on pre-purchase clarity on pricing, quality, and expected results. Our proprietary tech and systems enable us to deliver high-quality services at honest prices by leveraging several operating efficiencies and process enhancements.

Our Team and Culture:

We are building an extremely flat knowledge-driven organization with no hierarchy and very high ownership. We stand for approach-ability and credibility to our consumers, and we want the same values to reflect internally in our org culture as well. If problem-solving, building solutions from scratch, and scaling them across geographies excite you - you are welcome at Dezy. We look for high positive energy, clarity of thought, and a great work ethic as the primary parameters, if you bring in specific vertical expertise or relevant experience in tech, sector, business ops, or growth that is an obvious enabler too.

Job Description - Operation Executive

Location - Bangalore

Key Responsibilities:

• Operational Oversight: Manage the daily operations of the dental practice to ensure smooth, efficient, and effective service delivery.
• Scheduling & Resource Management: Oversee patient scheduling to optimize appointment flow and reduce patient wait times. Ensure proper allocation of resources (e.g., equipment, supplies, and staff) to meet the practice's needs.
• Compliance & Quality Control: Ensure that the dental practice adheres to all regulatory standards
• Financial Management: Monitor the practice’s financial performance, including budget planning, expense control, and revenue tracking. Work with the leadership team to ensure profitability and cost-effective operations.
• Technology & Systems Management: Ensure that practice management software, scheduling systems, and other technologies are operating efficiently and being used to their full potential.
• Reporting & Analysis: Prepare and present regular reports on operational performance, patient satisfaction, and financials. Use data to recommend improvements and ensure the practice is meeting its goals.
• Continuous Improvement: Identify areas of improvement in the practice’s operations and develop strategies to enhance efficiency, patient care, and staff performance.
• Strategic Support: Assist with strategic planning, practice expansion, marketing efforts, and patient retention strategies.

Qualifications:

• Bachelor’s degree in Business Administration, Healthcare Management, or a related field (preferred).
• 2+ years of experience in operations management, preferably within a dental or healthcare setting.
• Strong understanding of dental office operations, including patient scheduling, insurance, billing, and compliance.
• Proven ability to manage and lead teams in a fast-paced environment.
• Exceptional communication, interpersonal, and problem-solving skills.
• Proficient in Microsoft office
• Strong organizational and multitasking skills with a keen eye for detail.
• Financial acumen with the ability to manage budgets, analyze data, and track key performance indicators (KPIs).
• Knowledge of relevant regulations and best practices within the dental industry.
• Ability to handle confidential information with discretion.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Schedule:

• Day shift

Experience:

• total work: 1 year (Preferred)

Work Location: In person

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Health insurance

Schedule:

• Day shift

Experience:

• total work: 1 year (Preferred)

Work Location: In person

Job Type: Full-time

Pay: ₹400,000.00 - ₹600,000.00 per year

Benefits:

• Health insurance

Schedule:

• Day shift

Experience:

• total work: 2 years (Preferred)

Work Location: In person