Operations Manager

The Diamond Coast is looking for an Operations Manager to join the Team!

Reporting directly to the General Manager, you will lead the floor, mentor the team, and drive standards and profitability across bar, restaurant, weddings, and events.

About The Diamond Coast

Located in Enniscrone, The Diamond Coast Hotel commands a prime location overlooking the breathtaking Enniscrone championship golf course, dune lands and stunning five kilometres of golden beaches, perfect for water sports, swimming and long walks. The luxury accommodation at the Diamond Coast Hotel comprises of 99 well appointed, spacious and tastefully decorated guest rooms. Many guest rooms enjoy views over Enniscrone Golf Course and the stunning dunes.

The Coral Restaurant at the Diamond Coast Hotel offers a warm welcome, excellent cuisine, great wines, relaxing surroundings and friendly hotel staff to attend to your every need. Additional facilities include a crystal adorned banqueting suite perfect for your wedding day, seating up to 400 guests, meeting rooms and Stir Bistro.

About Windward Management

Diamond Coast Hotel is managed by Windward Management.

Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.

Join us today as an Operations Manager

About The Role

The Role

We are seeking a dynamic, hands-on Food & Beverage Manager to play a leading role in delivering outstanding service across all our outlets.

Reporting directly to the General Manager, you will lead the floor, mentor the team, and drive standards and profitability across bar, restaurant, weddings, and events.

This is a senior leadership role— ideal for an ambitious hospitality professional ready to step up and make their mark

Key Responsibilities

Leadership & Culture

• To be “hands on” and lead by example in service delivery and be operationally focused
• Lead, motivate and inspire great customer service

• Mentor and support the other Managers, supervisors, and Front of House team
• Lead from the floor during busy service, weddings, and events
• Run daily briefings, ensure strong communication, and foster a respectful, high-performance culture
• Support recruitment, onboarding, training, and staff development
• To ensure payroll is managed on a weekly basis
• Recruitment and selection of team members
• To ensure all employment legislation is adhered to

Guest Experience

• Oversee service across bar, restaurant. Conference and Banqueting

• Maintain high standards of atmosphere, presentation, and service
• Respond to guest feedback with professionalism and care

Commercial & Operational Performance

• Forecast sales, manage rotas, and control labour costs
• Work with our stock auditors to control beverage and inventory performance
• Support upselling and guest engagement initiatives
• Collaborate with the Head Chef to keep FOH and kitchen aligned
• To ensure payroll is managed on a weekly basis

Systems & Compliance

• Ensure full compliance with HACCP, licensing, and safety standards
• Manage purchasing, stock, cash handling, and supplier systems
• Contribute to weekly and monthly management meetings and long-term planning
• To work with the HR Manager to ensure all HR policies and procedures are implemented and to ensure training and employee engagement initiatives are carried out throughout the property.

Who You Are

• A confident leader with 3+ years in a senior F&B or hospitality management role
• Skilled in leading, motivating, and developing teams
• Calm under pressure with excellent floor presence
• Knowledgeable in restaurant, bar, and event service standards
• Strong with budgets, rotas, stock, and supplier systems (experience with Timepoint, Procure Wizard and Guestline an advantage)
• Flexible to work evenings and weekends on a five-day roster

  Perks and Benefits of working at Diamond Coast Hotel

  • Very competitive salary

  • Discounted leisure centre membership
  • Complimentary, high quality meals on duty
  • Discounted rates in Windward properties for you as well as friends and family
  • Refer-a-friend scheme
  • Training and development opportunities dedicated to your development
  • Employee Assistance Programme
  • Digital Wellness Programme

Required Criteria

• 3+ years in a senior F&B or hospitality management role
• Skilled in leading, motivating, and developing teams

Skills Needed

About The Company

Since its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people. Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector.

Company Culture

At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.

Company Benefits

Windward Management Limited understands the value of its people and offers a benefits package designed to support and reward its employees. Competitive salaries are complemented by a supportive work environment that prioritizes work-life balance and career development. Team members benefit from opportunities to learn, grow, and advance in their careers, with access to mentoring and professional training programs. The company places a strong emphasis on employee well-being, fostering a culture of mutual respect and collaboration. For candidates looking for a career that combines growth, fulfillment, and an opportunity to make an impact, Windward Management provides an ideal platform.

Salary

Not disclosed