Operations Project Manager

Job Description: Operations Project Manager

Role Purpose

• Mapping the operational processes of the GLS Network, defining the distribution footprint in terms of number, size and location of depots and the network.
• Design layout and organisation of Depots and Hubs, defining types and quality of automation.
• Continuously improve the GLS Network to minimise operating costs and maximise quality and service performance for the benefit of customer satisfaction.

Key Activities and Responsibilities

• Plan and optimise hub, linehaul and PUD operational processes including those managed via specific software.
• Manage and coordinate complex operational projects, ensuring efficient planning, execution and closure in accordance with the set objectives.
• Supervise the progress of operational projects by monitoring deadlines, costs, quality and resources, to ensure optimal execution of activities.
• Plan and schedule all project phases, including resource management, task distribution and prioritisation, in order to optimise operations and achieve business objectives.
• Manage risks associated with projects, promptly identifying any critical issues and implementing solutions to mitigate impacts on time and cost.
• Draft and manage project documentation, including progress reports, performance evaluations, cost analyses and supplier evaluations.
• Organise and conduct regular monitoring meetings with operational teams and stakeholders to align activities and resolve any emerging issues.
• Contribute to continuous process improvement by participating in post-project reviews to identify opportunities for optimisation and innovation.
• Collaborate with management in the strategic planning and implementation of long-term initiatives, ensuring consistency between operational projects and business objectives.

Education

• Degree in technical, logistics, or management fields (e.g., Industrial Engineering, Business Administration, Logistics).
• Preferably a 5-year degree in engineering (industrial technologies, management) from Politecnico di Milano or Torino.
• MBA is a plus.

Experience

• At least 10 years in operational and complex project management positions in logistics/operations.
• Excellent knowledge of Italian and English language.
• Experience in managing resources, costs, time and solving complex project-related problems and managing procurement contracts.
• Experience in leading consulting and multinational companies in the manufacturing or distribution sector.

Technical Skills

• In-depth knowledge of warehouse, handling, transport and distribution workflows and processes
• Ability to manage complex operational and logistical projects, including workflow monitoring and resource optimisation.
• Knowledge of project management methods and tools (e.g. Microsoft Project, resource management software) for tracking phases and progress.

Leadership Skills

• Strong leadership and ability to lead cross-functional teams to achieve project goals.
• Strategic thinking.
• Excellent communication and relationship management skills with suppliers, internal teams and management.
• Skilled at managing risks, identifying issues and taking corrective action.
• Results-oriented with proactive approach to time and budget management.

Working Conditions

• Full-time with possible evening/night shifts depending on project needs.
• Location: San Giuliano Milanese (Milan Hub, Italy) with possible national travel.