Operations Support Specialist (Wda) - 2 Years Contract

Job Description

THE OPPORTUNITY

• Based in Singapore, the regional hub for Asia Pacific (AP) and top-ranked biopharmaceutical company on the Straits Times and Statista’s list of Best Employers in Singapore for three consecutive years (2021, 2022, 2023).
• Join the premier biopharmaceutical company that has been in Singapore for more than 25 years and in AP for over 60 years.

We are seeking an Operation Support Specialist to play a crucial role in coordinating and supporting all manufacturing-related activities for the Biotech Sterile Integrated Process Team (IPT). In this position, you will be responsible for ensuring an adequate inventory of manufacturing aids (MA) and consumables used in the manufacturing process. Your efforts will contribute significantly to the timely release of batches, ensuring the delivery of our products to patients.

WHAT YOU WILL DO:

Reporting to the hiring manager, you will assist with batch record review and manufacturing inventory management. Your specific responsibilities will include:

• Assisting in the management of compliance and exception writing with shop floor staff.
• Completing post-manufacturing batch record reviews (both Paper and MES) and leading initiatives to improve right-first time (RFT) metrics.
• Maintaining proper filing and safekeeping of all relevant manufacturing documents.
• Supporting the execution and implementation of MES changes to Master Batch Records (MBR).
• Leading change controls and executions for manufacturing while liaising with departments such as PTO/Process Engineering, Quality, and Manufacturing.
• Authoring and revising documents including batch records, manufacturing labels, electronic logs (eLogs), Standard Operating Procedures (SOPs), and job aids for production use.
• Ensuring inventory accuracy and supporting stock adjustments and/or reversals related to manufacturing (e.g., Work Orders, Transaction Requests, and Goods Issues).
• Leading or supporting material qualification efforts.
• Processing Purchase Orders (POs) for both Bill of Materials (BOM) and non-BOM items to support IPT operations.
• Collecting data for Annual Product Reviews (APR), profit planning, and management of Tier processes.
• Performing incident and investigation write-ups for IPT operational events.
• Driving and/or supporting the implementation of actions for all incidents, investigations, and audits.
• Participating in continuous improvement projects related to batch release and RFT strategies to contribute to the overall success of the plant Hoshin plan.
• Executing any other duties as assigned by the Manager.

WHAT YOU SHOULD HAVE:

To succeed in this role, you should have a Diploma or Degree, with a minimum of 3 years of experience in an operations environment. Additional qualifications include:

• Strong understanding of applicable regulations and divisional policies/guidelines, particularly in Cleaning and Housekeeping, Environmental Control, Process/Cleaning/Equipment Validation, Change Control, and Manufacturing Practices.
• Awareness of good stewardship practices, including cGMP, regulatory inspection preparation, and Environmental Health and Safety (EHS).
• A highly motivated individual with a keen interest in operation support.
• Proven self-motivation and direction with a continuous improvement mindset.
• Demonstrated ability to lead and realize improvement initiatives successfully.
• A track record of success in a team-oriented environment.
• Excellent technical writing skills, ensuring clarity, conciseness, and accuracy while effectively communicating complex information.
• Strong engagement skills with shop floor personnel to ensure completion of actions.

This is a career conversion programme under Workforce Singapore (WSG) and candidates must meet the following criteria and are open to the following conditions:

• Singaporeans/Singapore PRs only
• PMETs/Mid-Careerist with more than 2 years working experience from non-pharma industries
• Open to two years contract

WHAT YOU CAN EXPECT

• Limitless opportunities across various areas in Pharmaceutical Manufacturing.
• A state-of-the-art facility that delivers solution to its customers world-wide
• Highly engaging team that aims to innovate the future

Our Manufacturing & Supply Division is committed to be the most trusted supplier of biopharmaceuticals worldwide. Our facilities, along with our external contractors, suppliers, and partners, create an interdependent global manufacturing network that’s committed to delivering a high quality, reliable supply to customers and patients on time, every time.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

• A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
  

Requisition ID:R339987