Find Your Next Job

Operations Team Member

Posted on Jan. 31, 2025

  • Full Time

Operations Team Member

Tailor Your Resume for this Job


Organization: At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things.

Job Title: Operations Team Member

Location: Bangalore

Business & Team: The Business Banking Operations team at CBA is a dynamic and integral part of our organization, dedicated to supporting the diverse needs of our business banking customers. Our team is committed to delivering exceptional operational support, ensuring that our customers receive the highest level of service and efficiency in their banking transactions.

Impact & contribution:

  • Helping customers achieve their dreams
  • Being a highly motivated member of the team with self-starter skills and can take accountability when working alone
  • Exceptional time management skills and Exceptional customer service skills (Internal and External to CBA)

Roles & Responsibilities:

  • Gain understanding of customer requests and processing documentation within agreed turnaround times, ensuring consistent accuracy in a high volume environment.
  • Exhibit adherence to policy and procedure and meet or exceed established Service Level Agreement.
  • Take responsibility for the quality of work submitted and ensure highest standards are maintained.
  • Applying sound risk management practices by pro-actively identifying and responding to risks and reporting them as necessary.
  • Providing high levels of internal customer service by working with internal stakeholders to resolve any customer issues.
  • Raise operational continuous improvement suggestions identified while completing tasks.
  • Undertake any other tasks assigned by your Manager that you have the capability to perform safely in line with relevant internal Bank policies and external regulatory requirements.
  • Have necessary understanding of CBA Business Banking products.

Essential Skills:

  • 3 – 5 years of relevant experience.
  • Highly energetic and dynamic professional who are always striving to do better for our customers.
  • Excellent communication skill Written and Oral.
  • Strong in exercising sound judgement backed by analytical and problem solving skill.
  • Carrying impressive interpersonal skills to communicate effectively with our Australian frontline and leading lenders.
  • Demonstrate curious mindset and ability to investigate.

Education Qualifications: Bachelor’s degree in Business Management/ Business Administration/ Computer Applications/ Commerce

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 13/02/2025

Tailor Your Resume for this Job


Share with Friends!

Similar Jobs


Geisinger Geisinger

Rn/Lpn Student Nursing Assistant Per Diem - Gwv Trauma 5 (Start Over Winter Break)

Job Summary Are you a nursing student looking to build clinical experience outside the classroom wh…

Part Time | Wilkes-barre, United States of America

Apply 1 hour, 31 minutes ago

Geisinger Geisinger

Rn/Lpn Student Nursing Assistant Per Diem - Gwv Med Surg 5 (Start Over Winter Break)

Job Summary Are you a nursing student looking to build clinical experience outside the classroom wh…

Part Time | Wilkes-barre, United States of America

Apply 1 hour, 31 minutes ago

Geisinger Geisinger

Logistics Specialist- Supply Chain Services

Job Summary Performs many non-clinical tasks required to deliver care, including but not limited to…

Full Time | Wilkes-barre, United States of America

Apply 1 hour, 31 minutes ago

Kungfu Tea Mishawaka Kungfu Tea Mishawaka

Beverage Service Associate

Job SummaryWe are seeking someone fun, quick thinking and dedicated to cleanliness and presenting q…

Part Time | Mishawaka, United States of America

Apply 1 hour, 31 minutes ago

Copper Face Jacks Copper Face Jacks

Bookkeeping & General Office Administrator

Copper Face Jacks is Ireland’s number one Nightclub. In business since 1996, we are constantl…

Full Time | Dublin, Ireland

Apply 23 hours, 16 minutes ago

The Coca-Cola Company The Coca-Cola Company

Coe Process Manager

The COE Process Manager - Powder processing is responsible for driving innovation and excellence in…

Full Time | Ballina, Ireland

Apply 23 hours, 16 minutes ago

Aghadoe Heights Aghadoe Heights

Night Porter

Join our fabulous team at Aghadoe Heights Hotel & Spa as a Night Porter About Aghadoe Heights A…

Full Time | Killarney, Ireland

Apply 23 hours, 16 minutes ago

JPMorganChase JPMorganChase

Fund Servicing Transfer Agency Aml/Kyc Vice President

JOB DESCRIPTION Elevate your career as a Fund Servicing Transfer Agency AML/KYC Vice President at J…

Full Time | Dublin, Ireland

Apply 23 hours, 16 minutes ago