Operations- Voice & Non Voice Process

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We are looking for an ambitious and energetic candidate to help us provide support to our existing clients and assist in internal operations for maintaining quality standards for client deliverables as per the service level agreements.

Job Location : Zirakpur
US Shift

Job Responsibilities:

• Key Responsibilities:
• Execute assigned business processes and tasks accurately and within timelines.
• Collect, validate, and process data in line with company standards.
• Prepare reports, dashboards, and documentation for stakeholders.
• Maintain compliance with company policies, regulations, and quality standards.
• Coordinate with cross-functional teams (Finance, Operations, IT, HR, etc.) to ensure smooth process execution.

Qualifications:

• Proficiency in MS Office (Excel, Word, PowerPoint); exposure to ERP/CRM tools is a plus.
• Good written and verbal communication skills.
• Detail-oriented with ability to manage multiple tasks.
• Bachelor’s degree in Business Administration, Commerce, or related field.
• 0–2 years of experience in process management, operations, or business support (freshers may apply if trained).
• Strong analytical and problem-solving skills.

Job Type: Full-time

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Ability to commute/relocate:

• Zirakpur, Punjab: Reliably commute or planning to relocate before starting work (Preferred)

Language:

• English (Preferred)

Shift availability:

• Night Shift (Preferred)

Work Location: In person