Optometric Assistant / Patient Services Coordinator

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Join Our Team at Kingsway Eye Care Family Optometry!

Are you passionate about providing exceptional care in a dynamic and innovative environment?
Do you love working with people, learning new skills, and making a difference every day?

Kingsway Eye Care Family Optometry is a technologically advanced, full-scope optometry clinic dedicated to delivering premium, preventative eye care to a thriving and family-focused community. We combine clinical excellence with high-end fashion eyewear and a personalized patient experience.

We’re currently looking for an Optometric Assistant / Patient Services Coordinator to join our energetic and friendly team.

What You’ll Do:

• Deliver outstanding customer service in person and over the phone
• Assist in delivering in-office Dry Eye Therapy Treatments (training will be provided)
• Schedule and coordinate appointments for six Optometrists, a Vision Therapy Clinic and Dry Eye Treatments
• Manage patient inquiries and services with professionalism and care
• Adapt and grow with the evolving needs of our office

What We’re Looking For:

• A vibrant, enthusiastic personality with a love for helping others
• Strong communication skills and a team-first attitude
• Interest in hands-on clinical work, particularly in assisting with dry eye therapy services
• Detail-oriented and organized, with the ability to follow through independently
• A commitment to professionalism, including fashionable office attire
• Punctual, reliable, and eager to learn
• Passionate about eye health and contributing to patient wellness
• Strong computer skills are essential (Word, Excel, typing proficiency)
• Ability to quickly learn new software and systems

Why Join Kingsway Eye Care?

• Be part of a supportive and high-performing team
• Work in a modern clinic with cutting-edge technology
• Serve a loyal patient base in an affluent, family-oriented community
• Participate in innovative services such as Dry Eye Therapy
• Enjoy continuous learning opportunities and professional growth

To Apply:
Please send your resume and a cover letter telling us a bit about yourself and why you’re interested in this opportunity.

We thank all applicants for their interest. Only candidates selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $19.00-$22.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• Vision care
• Wellness program

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Weekends as needed

Ability to commute/relocate:

• Etobicoke, ON: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (required)

Experience:

• Administrative: 1 year (required)

Work Location: In person