Optometric Receptionist

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OPTOMETRIC RECEPTIONIST

Full-Time

Nepean Optometric has been providing comprehensive eye care to Bells Corners and West Ottawa since 1980. Both our Team and Doctors have years of professional experience. We are searching for the right person to fill a Full-Time Receptionist position. This key position is patient contact and reception duties providing administrative support to our team.

What you’ll do:

• Scheduling/confirming appointments.
• Patient work ups and front desk duties
• Triage in person and patients on the telephone.
• Managing the scheduler in Visual Eyes.
• Answering/directing telephone calls
• Maintaining and managing doctors’ schedules in Visual Eyes.
• Creating and managing files
• Managing intake/outtake of Dry Eye Clinic
• Greet patients and maintain patient flow.
• Interaction with Optometrists on patient needs and requests.
• Identify the needs of our patients and always exceed their expectations.

Our ideal candidate brings:

• Excellent written and communication skills with patients.
• Quick learner and be a team player.
• Familiarity with the Visual Eyes program, if not we will train you.
• Prioritizes and multi-tasks efficiently and effectively.
• Ability to manage confidential and valuable materials.
• Manage time and workload effectively by staying organized.
• Ability to thrive in a fast-paced environment.
• Strong telephone/computer & data entry skills.
• Professional manner while assisting patients, and customer service excellence.
• Dependability and a great attitude towards learning.
• Availability and flexibility to work according to our business needs, Saturdays and Thursday evenings may be required.

. What we offer:

• A workplace that prides itself on the safety and well-being of all employees, management, and patients
• An Eyewear Boutique that offers the highest quality of eyewear and level of service to our valued patients
• A fast-paced environment that continually strives to be at the forefront of innovative eye care and state-of-the-art technology.
• A well-established office with longstanding, knowledgeable team members
• An opportunity to perform a variety of tasks.
• A work-life balance schedule.
• Health Plus Plan, vision care, and a generous vacation package
• Parking available

Please note, wage is based on experience gained in your career.

Thank you for your interest in our office! Please visit our website to learn more about us at www.nepeanoptometric.com

References and Police check may be requested.

Work Location: In person.

Job Types: Full-time, Permanent

Pay: From $20.00 per hour

Expected hours: 35 – 40 per week

Application question(s):

• Will you be attending a college or university in class or online for January semester ?
• Flexible 35+ hours a week, working various shifts including some Thursday evening and Saturdays, available full-time ?

Experience:

• Optical Receptionist Frontdesk: 1 year (preferred)

Work Location: In person