Order Entry Clerk

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About Us:
Dodds Garage Doors, founded in 1958, is the leading provider of garage doors and openers across Southern Ontario. Serving more than 600,000 customers with exceptional service, Dodds has been awarded the Consumers Choice Award for over 22 years. Family owned and employee focused, Dodds prioritizes customer satisfaction, offering 24/7 repairs and preventative maintenance. With over 65 years in business, we are the region's most highly reviewed garage door company.

The Role:
Dodds Garage Doors is looking for a detail oriented Order Entry Clerk to join our Internal Operations team in Toronto. You will make sure every garage door and entry door order is checked, entered and sent to our suppliers correctly and on time. The role reports to the Internal Operations Manager, and an experienced member of our purchasing team will train and guide you day to day. This is a great entry level role for someone who enjoys accuracy, systems and being part of a busy team.
Who Is the Ideal Candidate?
The ideal candidate is organized, accurate and comfortable working through a steady volume of detailed work. They are quick to learn new systems, ask questions when something does not look right, and take pride in getting things right the first time. Previous experience is welcome but not required; we will provide hands on training.

What You Will Do:

• Review sold orders for accuracy and completeness.
• Enter orders and create purchase orders in our field service system.
• Submit orders to suppliers and confirm details, pricing and ship dates.
• Keep order status current so the team can plan installations.
• Follow up on outstanding confirmations and flag any issues.
• Follow department procedures and help improve them.

Expectations for Success:

• Order Accuracy: Orders are entered and submitted correctly the first time.
• Timeliness: Orders go to suppliers quickly, and confirmations are recorded promptly.
• Communication: The team always knows where each order stands.
• Continuous Learning: You build your product knowledge and grow your skills in the role.

What You Bring to the Table:

• High school diploma; a college diploma in business or administration is an asset.
• Strong attention to detail and accuracy.
• Comfort with computers, Microsoft Office and learning new software.
• Clear written and verbal communication skills.
• Good organization and the ability to handle a steady volume of work.
• Experience in order entry, purchasing, construction or building products is an asset, but not required.