Orthodontic Administrative Coordinator

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Position: Orthodontic Administrative Coordinator
Company: The Aurum Group
Location: Calgary, Alberta

About Us:
The Aurum Group is a leading provider of dental solutions, committed to innovation, precision, and excellence in dental care. We are a full-service dental company, with high quality facilities across Canada and the US. Our orthodontic division is seeking a skilled Orthodontic Administrative Coordinator to join our team in Calgary.

About the Role

The Orthodontic Administrative Coordinator ensures smooth operations within the orthodontic lab department by managing administrative tasks, supporting technicians, and maintaining strong communication with clients and internal teams.

Key Responsibilities:

· Coordinate scheduling and workflow for orthodontic cases and lab production.

· Maintain accurate records in DLCPM and other systems, including case notes and invoicing.

· Communicate with clinics and doctors regarding case status, timelines, and adjustments.

· Ensure compliance with company policies and procedures.

· Support lab managers and technicians with administrative needs.

Qualifications:

· Previous experience in dental or orthodontic administration preferred.

· Knowledge of dental terminology and orthodontic appliances (e.g., retainers, splints, space maintainers).

· Strong organizational and multitasking skills.

· Proficiency in Microsoft Office and dental practice management software.

· Excellent communication and customer service skills.

Company Culture

We foster a collaborative and inclusive environment where innovation thrives. Our team values curiosity, precision, and continuous learning. You’ll be surrounded by professionals who are passionate about technology and committed to delivering high-quality results.

Benefits

• Competitive salary and performance-based incentives
• Comprehensive health and dental coverage
• Paid vacation
• Pension Plan
• Professional development and training opportunities
• Access to cutting-edge 3D printing technology and tools

How to Apply: Please send your resume and cover letter to careernewsroom@aurumgroup.com.

Job Type: Full-time

Pay: $20.00-$25.00 per hour

Benefits:

• Company pension
• Dental care
• Disability insurance
• Life insurance
• On-site parking
• RRSP match

Work Location: In person