Orthodontic Front Desk

Our orthodontic office is looking for a friendly, organized, and customer-focused individual to join our team as a Patient Care Coordinator. This role is essential to ensuring a seamless patient experience, from the first phone call to the final treatment visit. The ideal candidate will have a passion for patient care, excellent communication skills, and the ability to multitask effectively.

WHAT YOU’LL BE DOING: ⁣
-Greeting our patients at check-in⁣
⁣-Answering phones and scheduling appointments
-Managing patient records, coordinating with dental offices and ensuring everything is organized, and charted meticulously ⁣
-Collaborating with our talented team to keep the office running as smoothly as our patients’ soon-to-be-perfect teeth ⁣
-Handling payments and insurance questions
⁣
WHAT WE’RE LOOKING FOR: ⁣
⁣-Someone who smiles a lot, because we’re in the business of creating smiles! ⁣
-Experience in customer service- restaurant, retail, anything that shows us that you love to engage with people ⁣
-Great organizational skills and time management

QUALIFICATIONS:

- High school diploma or equivalent; additional certification or education in healthcare administration, dental assisting, or a related field is a plus.

- Previous experience in a dental or orthodontic office, particularly in a treatment coordinator or front desk role, is preferred.

- Understanding of orthodontic procedures and terminology.

- Excellent communication, interpersonal, and organizational skills.

- Ability to multitask and work efficiently in a fast-paced environment.

- Proficiency with dental practice management software and Microsoft Office.

- Experience with insurance verification and billing processes is a plus

BENEFITS:

- Competitive salary based on experience.

- Retirement plan with employer matching.

- Paid time off and holidays.

- Opportunities for professional development and continuing education.

**How to Apply:**

Interested candidates are encouraged to send their resume detailing their relevant experience and why they would be an excellent addition to our team.

Join our orthodontic team and help us create beautiful, healthy smiles!

Job Type: Part-time

Pay: $25.00 - $31.00 per hour

Expected hours: 24 – 32 per week

Schedule:

• 8 hour shift
• No weekends

Ability to Commute:

• Brookline, MA (Required)

Work Location: In person