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Orthodontic Patient Coordinator

Posted on March 2, 2026

  • Suwanee, United States of America
  • 18.0 - 22.0 USD (hourly)
  • Full Time

Orthodontic Patient Coordinator job opportunity

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Job Summary
We are seeking a dedicated and organized Patient Coordinator to join our healthcare team. The ideal candidate will play a crucial role in ensuring smooth patient interactions and administrative processes within our practice. This position requires a strong understanding of medical coding, familiarity with healthcare regulations, and excellent communication skills to effectively manage patient care plans and coordinate appointments.Responsibilities

  • Greet patients upon arrival and assist with the check-in process.
  • Manage phone systems to handle incoming calls, schedule appointments, and provide information to patients.
  • Maintain accurate patient records, including filing documents and updating care plans in compliance with HIPAA regulations.
  • Utilize coding knowledge, to ensure proper documentation and billing processes.
  • Collaborate with providers to coordinate patient care and follow-up appointments.
  • Assist in the management of administrative tasks such as insurance verification and processing referrals.
  • Utilize Orthotrac software for patient management and record keeping.
  • Ensure a welcoming environment for patients while addressing any concerns or inquiries they may have.

Qualifications

  • Previous experience in an Orthodontic setting is preferred.
  • Familiarity with HIPAA regulations to ensure patient confidentiality.
  • Proficient in administrative tasks, including filing, data entry, and managing phone systems.
  • Excellent communication skills, both verbal and written, with the ability to interact effectively with patients and staff.
  • Ability to work independently as well as part of a team in a fast-paced environment.
  • Strong organizational skills with attention to detail.

Join our team as a Patient Coordinator where you can make a positive impact on patient experiences while contributing to the overall efficiency of our healthcare services.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 36 per week

Benefits:

  • 401(k)
  • AD&D insurance
  • Bereavement leave
  • Dental insurance
  • Dependent health insurance coverage
  • Disability insurance
  • Employee discount
  • Flexible spending account
  • Free parking
  • Health insurance
  • Health savings account
  • Life insurance
  • Opportunities for advancement
  • Paid time off
  • Referral program
  • Uniform allowance
  • Vision insurance

Work Location: In person


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