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Outlet Manager

Posted on Jan. 17, 2025

  • Full Time

Outlet Manager

Job Responsibilities:

  • Oversee & manage day-to-day operations, including FOH and BOH
  • Preserve and upholding excellent levels of customer service
  • Address customer queries courteously and ensure customer satisfaction
  • Obtain customer feedback and recommend necessary outlet operational changes.
  • Ensure the consistency and quality of food and beverage products
  • Ensure compliance with SFA regulations
  • Stock management - ordering and storage of products, liaising with internal and external stakeholders
  • Conduct monthly stock count and reports
  • To appraise staff performance and provide feedback to improve productivity.
  • To facilitate events and promotions with Marketing strategies.
  • Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements:

  • At least 3 years of relevant working experience
  • Candidates who possess a Food Hygiene certificate will have an added advantage
  • Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
  • Able to work under pressure in a fast-paced environment
  • Strong leadership, self-motivated and good people skills

Salary Range: S$3,000 - S$3,500 monthly

Job Types: Full-time, Permanent

Pay: $3,000.00 - $3,500.00 per month

Benefits:

  • Employee discount

Schedule:

  • Monday to Friday
  • Weekend availability

Work Location: In person


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