Outreach Worker

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Leduc LINX Connect Centre is an agency that provides services to individuals with developmental disabilities.

LINX is seeking a compassionate and motivated Outreach Worker to join our team in supporting individuals with developmental disabilities to achieve greater independence and personal success in their daily lives. Reporting to the Program Operations Manager (POM), the Outreach Worker plays a vital role in advocating for clients, supporting their personal goals, and fostering inclusive community connections.

Key Responsibilities:

• Advocate with and for clients to access appropriate services and community resources.
• Assess client needs and collaboratively develop personal goals and action plans.
• Provide support to enhance life skills, social skills, and independence.
• Assist clients in accessing health care, housing, financial, and community-based resources.
• Foster opportunities for social connection and personal development.
• Support clients in building routines, managing daily living tasks, and developing coping and problem-solving skills.
• Provide crisis intervention support using agency-approved approaches (e.g., Mandt).
• Facilitate practical changes in clients’ environments to promote well-being and self-esteem.
• Attend team meetings, client planning sessions (ISP meetings), and debriefings as required.
• Support the development and implementation of client Individual Support Plans (ISPs).
• Maintain clear, professional, and timely documentation including daily notes, incident reports, and behavioral tracking.
• Serve as a positive representative of LINX within the community.
• Transport clients within Leduc & Beaumont (and occasionally to Edmonton) for appointments, errands, and activities.
• Coach clients in everyday life skills such as budgeting, meal preparation, apartment management, and routine development.
• Perform other related duties as assigned.

Qualifications:

• Experience in community or social services, disability services, or a related human services field preferred.
• Strong interpersonal and communication skills with the ability to build trust and rapport.
• Demonstrated ability to advocate, problem-solve, and provide effective support in various situations.
• Familiarity with person-centered planning, positive behavior supports, and community inclusion principles.
• Crisis intervention training (e.g., Mandt) is an asset or willingness to obtain.
• Valid driver’s license and access to a reliable vehicle required.

Why Join LINX?

• Supportive, team-oriented work environment
• Opportunity to make a meaningful difference in people’s lives
• Ongoing training and professional development opportunities

This is a 30 hour per week position, scheduled as 6 hour shifts, 5 days per week, with opportunities for more hours. Shifts will typically fall within one of the following timeframes:

• 9:00 AM – 4:00 PM (with a 1-hour unpaid lunch from 12:00–1:00 PM)
• 1:00 PM – 7:30 PM (with a 30-minute unpaid meal break from 4:00–4:30 PM)

While a consistent number of hours is guaranteed, the specific schedule will vary based on program and client needs. Some weekend shifts may be required.

Interested?
If you are passionate about supporting individuals to live full, meaningful, and independent lives, we would love to hear from you!

If you do not have significant experience or education to meet this position but still feel that you would be a good candidate, please include a cover letter describing why. We are willing to think outside the box for the right candidate!

Apply directly via Indeed or by bringing your resume to our office Monday-Friday between the hours of 9:00am-4:00pm at 106 - 5708 47 Street Leduc, Alberta.

We thank all applicants for their interest. Only those selected for a pre-screening interview will be contacted by LINX.

Job Types: Full-time, Permanent

Pay: $20.00 per hour

Benefits:

• Casual dress
• Dental care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Wellness program

Application question(s):

• This position offers 30 hours per week, with 6 hour shifts scheduled between 9:00 AM–4:00 PM or 1:00 PM–7:30 PM, and occasional weekend shifts as required. Are you able to work this type of flexible schedule?

Education:

• Secondary School (required)

Experience:

• Disabilities: 1 year (preferred)

Language:

• English (required)

Licence/Certification:

• Driver's License (required)

Work Location: In person