Part-Time Housekeeping Room Attendant / Relief Supervisor

About Us:
Novotel New Plymouth Taranaki is a 4.5-star, internationally branded Accor hotel that opened in December 2015. Featuring 85 rooms, an à la carte restaurant and bar, and conference facilities for up to 250 delegates, we take pride in delivering exceptional service and immaculate cleanliness that consistently earns top guest feedback.

The Role:
We are seeking an experienced Part-Time Housekeeping Room Attendant who can also step into a Relief Supervisor role when required. This is a hands-on position that requires strong leadership, attention to detail, and the ability to work weekends (especially when acting as Supervisor). You will play a key role in maintaining our high cleanliness standards while ensuring smooth housekeeping operations.

Key Responsibilities: Room Attendant Duties (Primary Role)

• Thoroughly clean guest rooms, including making beds, cleaning bathrooms, vacuuming, and dusting
• Restock and replace guest amenities and supplies
• Communicate room status upon completion
• Maintain a neat and well-organized supply cart
• Inspect and use cleaning equipment correctly
• Engage with guests in a professional and friendly manner
• Participate in the hotel’s sustainability program

Relief Supervisor Duties (As Required)

• Allocate rooms to attendants and assist with daily workloads
• Conduct detailed room inspections to ensure high-quality standards are met
• Coordinate with Front Office regarding room readiness, arrivals, and departures
• Address guest concerns and resolve issues within authority level
• Provide hands-on training to new housekeeping staff
• Ensure Health & Safety standards are followed
• Oversee and support the housekeeping team in the absence of the Executive Housekeeper

About You:

We’re looking for someone with a passion for hospitality and an eye for detail.

Requirements:

• Previous housekeeping experience (hotel experience preferred)
• Supervisory experience (beneficial but not essential)
• Strong attention to detail and commitment to quality
• Physically fit, energetic, and capable of performing repetitive physical tasks
• Ability to work in a fast-paced environment with excellent time management skills
• Basic computer literacy (Excel, Word, Office365)
• Professional presentation and strong verbal & written communication skills
• Ability to problem-solve logically and remain calm under pressure
• Availability: Shifts between 06:00-15:00 as supervisor and 9:00 - 14:00 as room attendant, including weekends and public holidays

Eligibility to Work in NZ:
Applicants must already reside in New Zealand and hold either NZ citizenship, residency, or a valid work visa (minimum 1 year validity required).

What We Offer:

• Work anniversary recognition & reward
• Uniform provided + laundering
• 50% discount on dining at Haukai Bistro & Bar
• Accor hotel accommodation & F&B discounts
• Free meals while on duty
• Wellness & Birthday Leave
• Learning & development opportunities

An immediate start available for the right candidate!

If this sounds like you, apply now with your CV and a cover letter detailing why you’d be a great fit for this role.

Job Types: Part-time, Permanent

Pay: $26.52 – $29.33 per hour

Benefits:

• Employee discount
• Free food
• Professional development assistance

Schedule:

• Day shift
• Morning shift
• Rotating roster
• Weekend availability

Work Location: In person