Part-Time Receptionist - Ac Hotel Bella Sky

About the job

As a part-time Receptionist, you will be part of an exciting and rewarding role in a professional, dynamic, and creative environment where no two days are the same. Our team values collaboration, continuous improvement, and a shared passion for delivering exceptional service and memorable experiences for our guests.

We offer a supportive workplace with experienced colleagues, opportunities for personal and professional development, as well as a variety of employee benefits and social activities.

Tasks

You will be the primary point of responsibility for guaranteeing that our guests consistently receive exceptional service experience during their visits. Additionally, your duties will include:

• Managing the check-in and check-out process for hotel guests.

• Assisting business, groups and leisure guests.

• Engaging in upselling and promoting additional sales.

• Ensuring overall guest satisfaction.

• Handling phone calls.

• Processing cash transactions.

About you

We are looking for candidates with experience in the industry, ideally from a hotel reception or bookings department.

You should possess the ability to maintain composure and clarity in busy situations. Your work is characterized by attention to detail and a strong presence, enabling you to contribute to a positive experience for our guests.

Teamwork across all departments is essential, and your proficiency in English and IT skills, particularly with Microsoft Office and PMS Opera, is preferred.

Additional information

This position offers an average of 10 hours per week, with shifts mainly scheduled every other weekend, making it an ideal opportunity for students or anyone seeking a flexible part-time role alongside other commitments.

We will be reviewing applications on an ongoing basis, and we will close the ad once we have hired our new team member. Therefore, we encourage you to apply as soon as possible

About Bellagroup

Bellagroup is one of Denmark’s leading hospitality companies, operating hotels, venues, conferences, and events in Copenhagen. Every year, we welcome more than one million guests across Bella Center Copenhagen, Copenhagen Marriott Hotel, AC Hotel Bella Sky Copenhagen, and Crowne Plaza Copenhagen Towers.

Guided by our values Care for all, Make it happen, and Win together, we create meaningful moments for guests, colleagues, and partners alike.

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