Parts Advisor- Experienced

Tailor Your Resume for this Job

About the Role

Sheehy Motor Group is seeking an Experienced Parts Advisor to join our dynamic Aftersales team. The successful candidate will play a key role in delivering excellent customer service, supporting workshop operations, and maintaining efficient parts supply for both retail and trade customers. This is a full-time position-based primarily in our Naas dealership, with occasional cover at our dealership in Ballymount.

Key Responsibilities

• Provide a high level of customer service to both retail and workshop customers.
• Assist customers in identifying the correct parts and accessories for their vehicles.
• Manage incoming parts enquiries via phone, email, and in person.
• Process parts orders, invoices, and returns accurately and efficiently.
• Maintain up-to-date knowledge of parts, accessories, and promotions.
• Ensure stock levels are well managed, monitored, and replenished.
• Support the workshop team by supplying the correct parts in a timely manner.
• Handle warranty parts returns in line with manufacturer guidelines.
• Maintain a clean, organised, and safe parts department.

Skills & Experience Required

• Minimum 3+ years’ experience as a Parts Advisor in the motor industry (franchise dealership experience preferred).
• VWGI brand experience would be a distinct advantage
• Strong knowledge of vehicle parts, systems, and terminology.
• Excellent customer service and communication skills.
• Ability to work well under pressure and as part of a busy team.
• Proficiency in dealer management / parts ordering systems (e.g., Kerridge, ETKA, Autoline, or similar).
• Good organisational skills with attention to detail.
• Full, clean driver’s licence.

What We Offer

• Competitive salary package, based on experience.
• Opportunity to work with a leading motor group and respected brands.
• Ongoing manufacturer and in-house training.
• Career development opportunities within the group.
• 22 Days Annual Leave + Public Holidays
• Sick Pay
• Life Assurance
• Employee & Family Wellness Programme
• Staff Discounts
• Company Events
• Onsite Staff Parking

Job Types: Full-time, Permanent

Pay: From €35,000.00 per year

Benefits:

• Bike to work scheme
• Company events
• Employee assistance program
• Employee discount
• On-site parking
• Sick pay

Application question(s):

• Are you currently living In Ireland and available to attend a IN-Person interview?

Experience:

• Parts Advisor: 2 years (required)

Licence/Certification:

• Drivers Licence (required)

Work Location: In person