Parts Counter Person

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We are the best at what we do so what are you waiting for?

The Calmont Group is growing and we would love for you to come and grow with us!

In business for nearly 50 years, Calmont Group, a growing Canadian-based company with branches in Alberta, Saskatchewan, Manitoba, and Ontario. We are dedicated to delivering best-in-class transportation solutions to meet the diverse needs of our customers. Headquartered in Edmonton, Alberta, Calmont Group is comprised of Calmont Leasing Ltd., Calmont Truck Centre Ltd., Calmont Equipment Ltd., and Carter Lease and Rentals.

Join our team and experience a rewarding and challenging work environment with skilled and supportive teammates. We are currently accepting resumes from organized and team-oriented individuals who are looking for a career as a Parts Counter Person at Calmont Leasing Location Calgary, AB.

As a Parts Counter Person, you will manage and dispense parts inventories, including automotive and heavy duty. Other job duties will include, but are not limited to:

• Handling incoming parts inquiries from internal and external customers via phone, email or in person.
• Determining customer requirements and expectations in order to recommend specific products and solutions.
• Recommending alternate products based on cost, availability or specifications.
• Increasing sales and average order size by means of cross-selling, up-selling, add-on-sales and offering promotional sale items.
• Accurately processing customer transactions such as orders, quotes or returns.
• Maintaining accurate records of discussions or correspondence with customers.
• Performing weekly cycle counts as well as monthly and yearly inventory counts.
• Apply core standards to returns; classify cores according to vendor programs.
• Performing other related duties as assigned.

DESIRED SKILLS AND EXPERIENCE

• High School Diploma or GED.
• Minimum of 1-2 years related industry experience.
• Previous CDK experience and Dealership experience are an asset.
• Knowledge and experience with MS Word and Excel.
• Strong customer service, troubleshooting and communication skills, with experience analyzing and resolving customer service and client issues.
• Self-starter with the ability to prioritize and organize workload.
• Team mentality required.
• Excellent attention to detail with a sense of urgency to meet tight deadlines.

WHY YOU SHOULD APPLY

If you enjoy working in a fast-paced environment and believe in providing excellent customer service, then this may be the opportunity for you! At Calmont we believe in a healthy work-life balance and we are pleased to offer a competitive compensation package, along with a first class benefits package for the correct individual.

Job Types: Full-time, Permanent

Benefits:

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• RRSP match
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday

Application question(s):

• Are you currently residing in Canada?
• How many years of experience do you have in regards to the position being applied for?
• What interests you in this role with Calmont?
• Do you have CDK experience?
• What are your wage expectations for this position?
• Are you currently working? how much notice would you need to provide?
• If you could provide 3 work qualities about yourself, what would they be?
• Can you provide 3 work related references if you are selected for this role?

Work Location: In person