Parts Counter Person

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Company Overview

Summit Truck Equipment, established in 2014, operates out of Ontario and Alberta, specializing in the sale, lease, and financing of Hydrovacs. We pride ourselves on our commitment to customer service and the development of our staff, fostering a dynamic team that drives our growth across Canada.

Summary

As a Counter Person at Summit Truck Equipment, you will be an integral part of our operations, providing exceptional service to customers while managing sales transactions. This role is vital in ensuring customer satisfaction and supporting the overall success of our business.

Key Responsibilities

• Assist customers in identifying specific hydrovac truck components, including vacuum systems, water pumps, boilers, and debris tanks
• Use specialized parts catalogs and inventory systems to source components for various hydrovac truck brands and models
• Provide technical guidance on part compatibility, maintenance intervals, and replacement procedures
• Process sales transactions and maintain accurate records of specialized parts
• Receive, inspect, and stock incoming hydrovac components and consumables
• Manage inventory levels of high demand hydrovac parts and participate in regular cycle counts
• Build relationships with hydrovac fleet managers and maintenance supervisors
• Troubleshoot parts-related issues based on customer descriptions of equipment problems
• Stay current on hydrovac technology advances and new component offerings

Qualifications

• High school diploma or equivalent required
• Previous experience in heavy equipment parts, industrial supply, or hydrovac operations preferred
• Knowledge of hydrovac truck systems and components
• Familiarity with hydraulic systems, water pumps, vacuum technology, and related industrial equipment
• Problem-solving mindset with ability to make decisions under pressure
• Driver’s license with clean driver’s abstract
• Strong computer skills with ability to navigate specialized parts lookup systems
• Excellent communication skills for explaining technical information clearly
• Ability to work in a fast-paced environment and prioritize urgent equipment-down situations
• Basic math skills for processing transactions and inventory management
• Physical ability to lift to 80 pounds and handle hydrovac components

Preferred Skills/Experience

• Experience in hydrovac operations or maintenance
• Background in heavy equipment parts or industrial components
• Knowledge of specific hydrovac truck brands (Rival and Foremost)
• Experience with hydraulic and pneumatic systems
• Technical training in related industrial equipment

Work Environment

• Primarily indoor work in a parts counter/warehouse setting
• May require occasional visits to yard or shop areas to inspect components
• Exposure to industrial parts, fluids, and cleaning agents
• Requires standing for long periods and occasional lifting of heavy components
• Work schedule may include on-call rotation for emergency parts support

If you're ready to join a fast-growing company where your contributions matter, apply now to become a part of the Summit Truck Equipment team!

Job Type: Full-time

Expected hours: 40 per week

Benefits:

• Casual dress
• Company events
• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• RRSP match
• Vision care

Application question(s):

• Are you able to commute to Bradford, ON?

Experience:

• Heavy Truck Parts : 2 years (preferred)

Work Location: In person