Parts Manager

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Job description

Competitive Wages

Vision Truck Group is searching for an experienced Parts Manager with drive and determination to support the day-to-day management and leadership skills required to oversee our new Brantford Parts Department.

The successful candidate will be someone who has previous experience as a Parts Manager, is professional in their approach, dependable, self-motivated, and is able to work in a team.

We offer an attractive compensation package including extended health and dental benefits, a company pension plan, and a great working environment where hard work and loyalty are rewarded.

Job Duties

• Provide customer estimates for front counter and shop counter.
• Help with the hiring process, train, motivate, counsel, and monitor the performance of all parts department staff.
• Develop and implement short, medium, and long-term goals, which will ensure that the company achieves its commitment to on time delivery and customer satisfaction.
• Maintain a balanced inventory consistent with the requirements of the service department, wholesale accounts and the do-it-yourself public.
• Monitor and adjust inventory to minimize obsolescence.
• Set and enforce a policy on the special ordering of parts. Ensure that stock orders represent at least 90 percent of all orders.
• Establish pricing parameters in each customer category that generate sufficient gross profit to produce a satisfactory profit while maintaining customer loyalty.
• Ensure that the same high-quality level of service provided to outside customers is also provided to internal dealership customers.
• Work with the service manager to ensure a timely turnaround of parts needed for internal jobs.
• Track the performance of department, direct reports, and staff.
• Hold weekly department meetings.
• Monitor parts department employees' payroll records and submit weekly.
• Coordinate a prompt, efficient and timely flow of paperwork.
• Participate as a member of the management team reporting to the Director of Parts Operations
• Develop, enforce, and monitor guidelines for working with customers to ensure maximum customer satisfaction. Accordingly handle customer complaints immediately and according to the dealership's guidelines.
• Other duties as assigned.

Health & Safety:

• Good knowledge of and follow all safety policies, rules, regulations as required by the company and legislation.
• Ensure compliance with all safety policies, rules, and regulations by all employees under his supervision as required by the company and legislation.
• Ensure all PPE is worn at all times and the use of any optional additional PPE is encouraged.
• Respond to any workplace hazards identified by the JHSC.
• Investigate incidents that result in vehicle damage.
• Insure correct handling and storage of all products.
• Maintain a company issued H&S Policy Manual for reference when needed.
• Respond to and correct unsafe behaviours.

Qualifications, Skills, and Experience

• Minimum of 5 years’ experience in a Heavy Equipment industry or similar industry. At least three of those years must have been in a supervisory position.
• Personal Attributes – action-oriented, quick thinking, strategic thinker, adapts quickly to change, high level of flexibility, interfaces well with executives and good interpersonal skills.
• Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, such as “markup” and “margin.”
• Ability to interpret a variety of instructions furnished in written, oral, email form.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.

Qualified applicants are invited to submit their resume in confidence to Human Resources.

Job Type: Full-time

Additional pay:

• Bonus pay

Benefits:

• Company pension
• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match

Schedule:

• Day shift
• Monday to Friday

Experience:

• parts management: 1 year (required)

Work Location: In person