Parts & Service Advisor

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Job Summary:
We are seeking a Parts and Service Advisor to join our team at an automotive dealership. The ideal candidate will have a strong background in customer service, sales, and automotive repair. As a Parts and Service Advisor, you will be responsible for assisting customers with their vehicle service needs and ensuring a positive experience.

Responsibilities:
- Greet customers and assist them with scheduling service appointments
- Listen to customer concerns and accurately document issues
- Provide recommendations for necessary repairs and maintenance
- Order required parts for repair through our list of qualified vendors
- Communicate with the service team to ensure timely completion of work
- Manage customer inquiries and complaints in a professional manner
- Process payments and handle cash transactions

Requirements:
- Prior experience in customer service, preferably in an automotive or dealership setting
- Strong sales skills with the ability to upsell services
- Knowledge of automotive repair and maintenance practices
- Excellent communication and interpersonal skills
- Ability to handle cash transactions accurately
- Mechanical knowledge or experience working as a mechanic is a plus

Join our team as a Parts and Service Advisor and be part of a dynamic environment where your skills will be valued and developed.

Job Type: Full-time

Pay: $15.00-$18.00 per hour

Benefits:

• On-site parking
• Vision care

Work Location: In person