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Parts Support Specialist
Posted on Sept. 24, 2025
- Green Bay, United States of America
- 20.0 - 23.0 USD (hourly)
- Full Time
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Now Hiring: Parts Support Specialist – Heavy Duty Truck & Trailer
Be the Connection that Keeps Us Moving!
Are you someone who thrives in a fast-paced environment, enjoys solving problems, and loves being part of a team that keeps the wheels turning—literally? Master Fleet is looking for a Parts Support Specialist to join our dynamic operation, supporting our technicians and customers by sourcing, ordering, and managing the parts that power our work.
This is more than a parts desk—it’s a key role in helping our shops and field techs stay efficient and ready for anything.
What You’ll Do:
- Process and manage parts orders for technicians
- Communicate with internal teams and external customers about order statuses
- Source, procure, and order parts for repairs, accessories, and upgrades
- Organize and maintain parts inventory and storage areas
- Ensure technicians have the right parts for every job
- Track and follow up on orders, backorders, and shipment issues
- Keep the parts area clean, orderly, and well-stocked
What You Bring to the Table:
- At least 2 years of experience in parts, inventory, or related work
- 1 year of customer service experience (you’re good with people!)
- Familiarity with sourcing and purchasing tasks
- Comfortable with data entry and using inventory systems
- Solid organizational skills and laser-sharp attention to detail
- A team-player mindset who can also work independently
- Knowledge of semi-tractor preventative maintenance? That’s a big plus!
Bonus Skills We Appreciate:
- Research skills for tracking down hard-to-find parts
- Troubleshooting and creative thinking
- Phone confidence and strong email communication
- Ability to juggle multiple priorities without missing a beat
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Paid time off
- Professional development assistance
- Referral program
- Tuition reimbursement
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
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