Patient Administration Clerk

• Whangarei Hospital – Patient Administration Services
• 2x permanent, part time positions working 20 hours per week.
• Afternoon and night shifts

About the Role

As a Patient Administration Clerk, you will play a vital role in ensuring the smooth operation of our Patient Administration Services Department. This is a multi-tasked role in a fast-paced environment, requiring exceptional time management skills and the ability to work to deadlines while maintaining a high level of accuracy. We are looking for someone who can maintain high-quality output under pressure, work independently, and adapt quickly to new processes and systems. If you're a motivated and adaptable individual looking for an opportunity to contribute to an essential service while developing your skills, we'd love to hear from you.

About the Team

The Patient Administration Services team operates in a dynamic, fast-paced environment, where clerks are expected to show initiative and meet deadlines while delivering high-quality work. You will be required to learn and apply new processes quickly, ensuring that all tasks are completed on time and within budget. The team is focused on meeting MOH targets and maintaining a customer-centric approach in all service deliveries.

About you

• Tertiary education or relevant work experience
• At least 1 year experience working in a clerical environment in the health sector
• Excellent computer skills and experience using Microsoft Office and a variety of clinical and non-clinical IT systems

Whilst not essential, qualifications in hospital administration or medical terminology is highly desirable.

• Competency with te ao Māori, tikanga, and te reo Māori or a commitment to starting your journey and taking ownership of your learning and growth
• Experience in projects / initiatives which give effect to Te Tiriti principals and frameworks, and the application of Mātauranga Māori and Kaupapa Māori approaches, particularly as they apply in healthcare settings.

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is ‘the weaving of wellness'. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work. It also promotes the cultural change needed for the whole system to reach equity in health outcomes.

Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations.

Our commitment to equity, diversity and inclusion

• We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter.
• We particularly welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To view the position description and/or apply for the role please click “apply now.” All applications must be submitted through our online careers portal before 11:59pm on the 22nd January 2025. If you have any questions about the role, please contact Recruitment at jobs@northlanddhb.org.nz.

Please note, we will be reviewing applications when received and may proceed with the recruitment process, before the closing date of this advert.