Patient Coordinator/Office Manager

Overview
The Patient Coordinator plays a vital role in ensuring a smooth and efficient experience for patients within a healthcare setting. This position involves managing patient referrals, coordinating appointments, and handling administrative tasks to support the overall operations of the Pharmacy. This position does not have face-to-face interaction with patients. The ideal candidate will possess strong communication skills and a solid understanding of medical terminology and Multitasking.

Duties

• Communicate with referral sources and patients to set up home infusions.
• Schedule, confirm, and manage patient appointments to optimize pharmacy workflow.
• Collect and verify patient information, including insurance details and medical history.
• Utilize software systems such as Microsoft Teams, Excel and outlook for patient records management.
• Maintain organized patient files and ensure confidentiality of sensitive information.
• Communicate effectively with patients regarding treatment plans, follow-up appointments, and any necessary documentation.
• Assist in administrative tasks such as answering phones, responding to inquiries, and managing correspondence.
• Assist in the hiring of new employees and HR related assignments
• Collaborate with case managers and nurses to facilitate seamless patient care.

Skills

• Multitasking and problem solving skills
• Familiarity with pharmacy environments and administrative processes is preferred.
• Strong typing skills, including 10 key typing accuracy for data entry tasks.
• Experience with software systems like Microsoft teams is advantageous.
• Excellent organizational skills with attention to detail to manage multiple tasks efficiently.
• Strong interpersonal skills to foster positive relationships with patients and staff alike.

This position offers an opportunity to contribute significantly to patient care while developing valuable skills in a dynamic healthcare environment.

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No nights
• No weekends

Work Location: In person