Patient Registration Specialist Ft Nights

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Employment Type:
Full time

Shift:
Night Shift

Description:
At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work, and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care.We are looking to hire a motivated and dynamicPatient Registration Specialistto support our team in Nampa, ID!

As aPatient Registration Specialist, you will play a significant part in creatinga great experience for patients and their families! You will verify patient identification, demographicinformation and insurance information.You'll also enter patient information in the hospital informationsystem(EPIC), refer patients with questionsregarding financial liability to the available resources, and provide estimates for out-of-pocket costs.

Our ideal candidate has the ability to multitask in a busy environment while making quick decisions independently.He or she will need to utilize excellent communication skills while communicating with patients and families and other colleagues. You will also need to be able to set and organize your own work priorities. The ability to provide superior customer service will be essential in this position.

POSITION DETAILS:
This Full-Time position will work a Night-Shift schedule (between hours of 6:00PM - 8:00AM). This position will support the Garrity and South Emergency Departments.

MINIMUM QUALIFICATIONS:

• Associate degree in Accounting or Business Administration preferred.
• Prior work experience performing customer service activities within a hospital or clinic environment, an insurance company, managed care organization or other health care financial setting preferred.
• Knowledge of insurance and governmental programs, regulations, and billing processes and/or managed care contracts and coordination of benefits preferred.

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ESSENTIAL FUNCTIONS:

• Knows, understands, incorporates, anddemonstrates the Organization's Mission, Vision, and Values in behaviors, practices, and decisions.
• Verifies patient identification, demographic information, and insurance coverage.
• Accepts point of service payments.
• Enters patient information accurately intoappropriate hospital information system(s).
• Refers patients with questionsregarding financial liability toappropriate resource(s).
• Accepts medical authorization or referral forms, ifappropriate.
• Processes key documents tofacilitate obtaining insurance information.
• Provides payment estimates forout-of-pocket costs.
• Educates patients/families on the use of registration kiosks or online systems.
• Identifies routine issues and escalates to Supervisor, Patient Access.
• Processes insurance claim forms.
• Reviews claims/accounts for complete information, corrects and completes forms to ensure accuracy.
• Accesses information and translates data into information acceptable to the claims processing system.
• Prepares claims for return to provider/subscriber ifadditional information is needed.
• Maintains allappropriate claim files and follows up on suspended or outstanding claims.
• Identifies, researches, and resolves issues related to coordination of benefits, subrogation, and general inquiry issues, then communicates the results.
• Identifies routine payer or provider issues and escalates to Lead Patient Financial Services Representative.
• Acts as a point of contact for assigned payers.
• Maintains compliance with HIPAA and other regulatory requirements throughout all activities. Protects the safety of patient information by verifying patient identity to preserve the integrity of the patient record and ensures all records are complete,accurate, and unique to one patient.

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About Saint Alphonsus:

• Colleagues of Saint Alphonsus Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout SAHS and Trinity Health.
• Visitwww.saintalphonsus.org/careersto learn more about the benefits,culture and career development opportunities available to you at Saint Alphonsus Health System.

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Saint Alphonsus and Trinity Health are committed to promoting diversity in its workforce and to providing an inclusive work environment where everyone is treated with fairness,dignity and respect. We are committed torecruit andretain a diverse staff reflective of the communities we serve. Saint Alphonsus and Trinity Health are equal opportunity employers and prohibit discrimination against any individualwith regard to race, color, religion, gender, marital status, national origin, age, disability, sexual orientation, or any other characteristic protected by law.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.