Patient Relation Executive

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Job Qualifications:

• Pleasant personality and positive attitude
• Excellent communication and interpersonal skills
• Active listening skills
• Able to explain things in a friendly and professional manner
• Good telephone etiquette with pleasant voice
• Caring, helpful and supportive by nature
• Strong sense of responsibility and ability to do what it takes• Meticulous, systematic and well-organized
• Proactive, flexible, versatile, adaptive to change with can-do attitude• Good computer knowledge
• Ability to set priorities and multitask well in a fast paced environment

Minimum Diploma / Bachelor Degree in any discipline

Job Responsibilities:

• A keen and resourceful learner to understand more about dental knowledge, able to explain dental treatment procedures and oral home care instruction to our patients
• Attend to all patients' enquiries in a timely and professional manner
• Service excellence
• Manage appointments and schedule for all clinicians
• Be our brand ambassador and build good relationship with patients
• Make follow up calls and handle treatment coordinating work
• Provide clinicians and patients administrative support
• Educate patients on our dental philosophy and treatment
• Use Patient Management System and office software efficiently
• Come up with new ideas and proposals for improvement projects
• Actively take part in enhancing overall patient service experience
• Initiate or participate in improvement projects to increase work efficiency and productivity
• Salary range from S$2,000 to S$3,500

Job Types: Full-time, Permanent

Pay: $2,000.00 - $3,000.00 per month

Benefits:

• Flexible schedule

Work Location: In person

Expected Start Date: 16/02/2025