Find Your Next Job

Patient Service Representative

Posted on May 9, 2025

  • Mansfield, United States of America
  • No Salary information.
  • Full Time

Patient Service Representative

Tailor Your Resume for this Job


Full-time, 40 hours/week

Variable day shift

Onsite


Summary
:


The Patient Service Representative provides a comprehensive set of business, financial and appointment-related services including visit preparation, patient arrival and departure functions, payment functions and creating a positive patient experience.

Responsibilities:

  • Develops and maintains positive relationship with patients and families by greeting and providing prompt and caring response to questions, requests, etc.
  • Performs point-of-service activities [visit preparation, co-pay collection, patient tracking and other duties] as assigned under the direction of the supervisor.
  • Schedules patient visits or other diagnostic testing utilizing hospital procedures and resources.
  • Manages third-party payors and collection of co-pays.
  • Follows through on routine tasks and general office duties, i.e., faxing, copying, filing, mailings, promptly returning phone calls, taking and distributing messages, and etc.
  • Responsible for ensuring appropriate front desk inventory is maintained and communicating the need to appropriate staff member.
  • Provide for smooth running of office by setting and revising priorities based on workload and anticipating needs and deadlines.
  • Ensure overall department appearance including the cleanliness of the work area and waiting room as needed.
  • Participates in clerical and administrative cross coverage efforts as needed.
  • Ensure HIPAA compliance is followed.
  • Other duties as required.

Other information:


Technical Expertise

  • Experience working in a general office setting (clerical or administrative duties in an office setting) is preferred.
  • Experience working in a healthcare environment is preferred.
  • Experience in computerized scheduling system preferred.
  • Knowledge of medical terminology preferred.
  • Excellent interpersonal skills to communicate effectively via telephone or face-to-face with patients, patient families, physicians and other staff members within the facility.
  • Strong organizational skills with the ability to effectively prioritize multiple tasks. Ability to perform basic math skills to process insurance co-payments.
  • Experience working in -Microsoft Office (Outlook, Excel, Word) or similar software is required.

Education and Experience

  • Education: A high school diploma or equivalent is required.
  • Certification: None.
  • Years of relevant experience: Relevant (clerical or administrative duties in an office setting) experience is preferred.
  • Years of experience supervising: None.

Full Time
FTE: 1.000000

Status: Onsite

Tailor Your Resume for this Job


Share with Friends!

Similar Jobs


Trinity Health Trinity Health

Patient Access Representative, Pt Midnights

Employment Type: Part time Shift: 12 Hour Night Shift Description: Part Time 2-12/hour shifts per…

Part Time | Pontiac, United States of America

Apply 1 day, 18 hours ago

Bakery Equipment & Service Co. Bakery Equipment & Service Co.

Bilingual Customer Service Representative

Bilingual Customer Service Representative (English/Spanish) - Hiring Immediately!Location: 200 Lomb…

Full Time | San antonio, United States of America

Apply 5 days, 18 hours ago

TIMMONS GROUP TIMMONS GROUP

Marketing Manager

Job Description Are you a strategic marketing leader who thrives in a fast-paced, collaborative env…

Full Time | Raleigh, United States of America

Apply 5 days, 18 hours ago

Ellie Mental Health Ellie Mental Health

Front Office Billing Assistant

About the Role: Join Ellie Mental Health as a Front Office Billing Assistant in Rockwall, TX, where…

Full Time | Rockwall, United States of America

Apply 6 days, 18 hours ago

Rush SurgiCenter Rush SurgiCenter

Business Office Representative (Surgery Scheduler)

Come be a part of our growing team! Business Office Representative needed for ambulatory surgery ce…

Full Time | Chicago, United States of America

Apply 6 days, 18 hours ago

Romo & Co Romo & Co

Customer Service Representative

OverviewAt Romo & Co., we’re more than a workplace — we’re a team…

Full Time | Houston, United States of America

Apply 6 days, 18 hours ago

Novartis Novartis

Enterprise Learning Governance & Process Manager

Summary #LI-Hybrid Location: Dublin, Ireland; Prague, Czech Republic; Hyderabad, India Relocation…

Full Time | Dublin, Ireland

Apply 1 week ago

Health First Health First

Patient Service Rep Ii - Laboratory

Job Requirements POSITION SUMMARY The Patient Service Representative II provides friendly, efficie…

Full Time | Titusville, United States of America

Apply 1 week, 1 day ago