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Patient Services Representative/Front Office/

Posted on Dec. 26, 2025

  • Abilene, United States of America
  • 14.0 - 16.0 USD (hourly)
  • Full Time

Patient Services Representative/Front Office/ job opportunity

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Well established Family Practice Clinic , seeks an experienced service-oriented team member for our front desk/check in and check out areas/ business office . Candidate must have an upbeat, friendly, and confident attitude. Must be reliable, efficient, able to multi-task, be self motivated, organized, and an excellent problem solver. Ideal candidate must have strong communication skills.

Preference will go to a candidate with past medical office experience. Team members will be cross trained to other areas of the practice. Experience with Athena EMR a plus.

Requirements:

  • Ability to handle difficult situations
  • Excellent phone skills
  • Greet patients professionally
  • Complete and update patient registration
  • Verify insurance
  • Answering phones
  • Scheduling appointments
  • Data entry and scanning
  • Collecting patient responsibilities and balances
  • Working knowledge of medical terminology
  • The ability to multi-task, prioritize and handle a high volume of patients
  • The ability to work in a team environment
  • The ability to interact professionally at all times with patients, providers and team members
  • Maintains work area and lobby in a neat, orderly manner.
  • Responsibility of locking and unlocking door daily.
  • Knowledge of Medical Records is a plus
  • Knowledge of how to process referrals is a plus
  • Must be flexible and willing to work in multiple locations
  • Professional references required
  • Bi-Lingual is a plus

'Work Remotely No

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Expected hours: 35 – 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Education:

  • High school or equivalent (Preferred)

Experience:

  • Medical Terminology: 1 year (Required)
  • Customer Service: 1 year (Required)
  • Medical Clinic: 1 year (Required)

Work Location: In person


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