Patient Transfer Officer

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Introduction:
Are you passionate about providing exceptional patient care and making a difference in your community? Wellington Free Ambulance is looking for a dedicated Full Time Patient Transfer Officer to support non-emergency transport, hospital transfers, outpatient appointments, and specialized patient transfers across the Greater Wellington region.

About us

Wellington Free Ambulance’s vision is to be a trusted and reliable ambulance service that provides excellence in emergency response and connected services to move our communities to better health.

We’re the only emergency ambulance service for Greater Wellington and Wairarapa and proud of the place we hold in our communities, and the high-quality care that our people deliver every day. As well as providing emergency ambulance services, Wellington Free Ambulance also provides a Patient Transfer Service that transports patients to and from scheduled healthcare appointments, a Clinical Communications Centre answering 111 calls, and Event Medical support to a huge number of community, sporting and festival events. We also teach our communities lifesaving CPR skills through The Lloyd Morrison Foundation Heartbeat Programme.

Wellington Free Ambulance has been described as having a boutique feel due to the specific region we serve. Our region covers an area from Cook Strait in the south to just north of Waikanae around Peka Peka on the Kāpiti Coast. In the Wairarapa, our area goes as far north as Mt Bruce. In total, around 500,000 people call our region home. Thanks to our boutique feel, when you join you become part of our whānau and really do make a huge impact on our communities!

Wellington Free Ambulance is committed to building an inclusive workforce with a focus on equity, diversity and inclusion to provide a stronger internal and external culture and to improve our organisational performance. We value and embrace differences in all people and encourage diverse ways of thinking and being.

Hours:
We have part time and full time opportunities available – the hours can range from 12-30 hours per week.

Description:
Your Responsibilities:
Provide high-quality patient care and safe transportation for non-emergency and specialized transfers
Deliver exceptional customer service to patients and healthcare professionals
Accurately complete all required documentation
Ensure vehicles are fully equipped, clean, and ready for use, while managing related administrative tasks

Skills and Experiences:
What We’re Looking For:
Qualifications: Valid First Aid Certificate (NZQA Unit Standards 6402, 6401, 6400) or have completed your 1st year of your Paramedicine Degree
Driver’s Licence: Full, clean driver’s licence (held for 2+ years), with a defensive driving course completed in the past 2 years
Personal Qualities: Strong communication skills, a customer-focused mindset, and the ability to work with individuals from diverse backgrounds and cultures
Physical Fitness: Physically fit and strong as the role includes manual handling tasks
Flexibility to adapt to various shift patterns and a changing work routine

Please click here for the full position description.

Applications close 13 May 2025.