Payments Back Office Analyst

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Finance

Helsinki, Finland

Full-time

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

At Wolt, payments are an important cornerstone that keeps our platform running smoothly. Every transaction – whether from a customer, courier, or merchant – relies on a secure and efficient payment process. As we continue to grow across 31 countries, we’re looking for a Payments Back Office Analyst to join our team and help ensure our payment operations remain seamless, reliable, and optimized.

What you’ll be doing

As a Payments Back Office Analyst, you’ll play a critical role in our day-to-day payment operations. You’ll work closely with both internal teams and external partners to maintain a world-class payments experience across all our markets. Your responsibilities will include:

Coordinating and driving operational communications with internal stakeholders and external payment partners.
Driving the onboarding and contract workflows of new payment service providers together with Wolt’s Legal, Business and Finance teams
Acting as a super user for payment systems, ensuring accurate setup, configuration and user accesses on an ongoing basis
Handling ongoing KYB (Know Your Business) requests in collaboration with our payment partners.
Monitoring and analyzing payments data to provide actionable insights to key stakeholders.
Ensuring timely and correct settlement of funds across all markets.
Supporting transaction settlement reconciliations and helping resolve discrepancies.
Our humble expectations
A detail-oriented and results-driven mindset, comfortable balancing routine tasks and ad-hoc projects.
Experience working in or with the payments industry – especially with payment service providers
Educational background in finance, accounting, economics, or a related field. Late-stage students may also be considered.
Strong communication skills with the ability to work cross-functionally and manage multiple priorities.
Proven ability to solve problems independently in a fast-paced and ever-changing environment.
Fluency in English (spoken and written). Proficiency in another European language is a plus.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

TeamOur cultureOur visionOur people
Behind finance at Wolt

We’re here to take care of everything and anything related to Wolt’s finances – we manage the day-to-day receivables and payables as well as ensuring that we correctly report on the past in our financials and tax reports. Some might say, we even get to use our crystal ball to help our businesses to look ahead with budgeting, scenario modeling and cash forecasting.

Finance at Wolt
Our culture

At Wolt, you’ll learn more, build more, and ship more than in most other companies.

You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.

Our culture
The delivery of (almost) everything

In 2014, we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world.

We’ve always taken an ambitious but sustainable approach to growth. And, as part of the DoorDash team, we can keep on dreaming big and expanding across the globe.

Our story

“We’re encouraged to try things out, and if they fail, then we try something new.

We’re focused on doing things a little bit better every day. In practice this means sharing ideas and learning from each other.”

• Krisztina, Payroll Specialist

Krisztina's story
Team
Behind finance at Wolt

We’re here to take care of everything and anything related to Wolt’s finances – we manage the day-to-day receivables and payables as well as ensuring that we correctly report on the past in our financials and tax reports. Some might say, we even get to use our crystal ball to help our businesses to look ahead with budgeting, scenario modeling and cash forecasting.

Finance at Wolt
Our culture
Our culture

At Wolt, you’ll learn more, build more, and ship more than in most other companies.

You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.

Our culture
Our vision
The delivery of (almost) everything

In 2014, we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world.

We’ve always taken an ambitious but sustainable approach to growth. And, as part of the DoorDash team, we can keep on dreaming big and expanding across the globe.

Our story
Our people

“We’re encouraged to try things out, and if they fail, then we try something new.

We’re focused on doing things a little bit better every day. In practice this means sharing ideas and learning from each other.”

• Krisztina, Payroll Specialist

Krisztina's story