Peer Navigation And Tenancy Supports

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Diversity, Equity & Inclusion

Sara Riel Inc. is committed to a workplace where every person feels respected, valued, and supported. We welcome diversity in all its forms, including differences in culture, identity, ability, and lived experience. We work to ensure equitable access, challenge stigma, and foster an inclusive environment for both staff and the community members we serve.

Job Summary

Reporting to the Manager of Tenancy Supports and System Navigation, the incumbent will be responsible for providing support to participants experiencing homelessness get connected to resources, and supportive services and in assisting them in achieving goals that will lead to successful community living and obtain permanent housing. The incumbent will be responsible for assessing individual’s level of functioning and mental health, developing, documenting, and implementing of individual rehabilitation plans and individual intake interviews. The incumbent will be responsible for all aspects of assisting participants with housing, community integration and employment. This is a bilingual position in both official languages.

Responsibilities

• Administration

· Complete all administrative duties in timely manner including database, research, and reports. Ensure all documentation adheres to PHIA, FIPPA and confidentiality standards

· Demonstrate a positive role model in all internal and external interactions, maintaining rapport with referral sources, to build a strong network of external resources, and facilitate intake

· Provide feedback, reports, and data on progress of programs and participants

Communication

· Demonstrates effective communication skills

· Maintains regular communication and collaboration with management, staff, and participants

· Seeks assistance as necessary.

· Communicates in clear, respectful, and courteous manner with all staff, participants, stakeholders, and the community

· Relays accurate program and agency information

Organizational Standards

· Personal demeanor, professional behavior and staff/client relationships reflect mission, values, and moral philosophy of Sara Riel

Tenancy Support Services

· Assist Service Recipients in preparing for, finding, getting, and keeping housing in their community of choice and act as liaison between tenant and landlord – by helping Service Recipients search for housing, understand their tenancy responsibilities, connect with the community, and navigate additional support

· Assist with building independent living skills in house or once housing is secured.

· Engages with tenants and follow through on inquires, requests, and complaints in a respectful and timely manner.

· Work as part of a team to provide mental health/addiction supports to participants.

· Demonstrate a positive role model in all internal and external interactions, maintaining rapport with referral sources, to build a strong network of external resources, and facilitate intake

General

· Provide support and services under a person-centered recovery care model in accordance with to the self-identified needs of the Service Recipient.

· Facilitate psycho-educational and peer support groups

· Provide on and offsite support for our Youth Hub

· Document all relevant information and generate clear, concise, and accurate reports detailing significant interactions; and provide oral summarizations at shift changes; gather and record all statistical information necessary for program delivery and evaluation.

· Other duties as assigned and in accordance with outlined policies, procedures, and guideline

All Event Participation

· Participate in initiatives for Sara Riel functions/events at least once per year.

· Support could in include planning, development, coordination and general participation with events.

· Company events may take place both during and outside regular working hours. Employees participating in an event outside of working hours will be permitted to flex their time.

Other duties as assigned and in accordance with outlined policies, procedures and guidelines.

Pay: From $22.00 per hour

Expected hours: 40.0 per week

Benefits:

• Casual dress
• Company events
• Employee assistance program
• On-site gym
• On-site parking

Work Location: In person