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People & Culture Officer

Posted on July 15, 2025

  • Full Time

People & Culture Officer

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Introduction:
Working at SwanCare means more than ‘just a job’, we enrich lives for a living and pride ourselves on providing quality care, accommodation, and services to our residents. There is a reason we are one of WA’s leading not-for-profit aged care providers since 1961!

Description:
About the Role:
We are looking for an energetic, highly organised and solutions-focused People & Culture Officer to bring their enthusiasm and excellent customer service skills to our team. If you enjoy variety in your work and are proactive in improving processes, this could be the perfect role for you!

Reporting to the Manager People & Culture, this role offers a great opportunity to contribute to a positive workplace culture and make an impact across several key areas of the business.

Key Responsibilities:
  • Support the People & Culture team with a variety of tasks including managing uniforms, coordinating onboarding and offboarding, responding to employee queries, overseeing access cards, producing monthly reports, managing and producing the quarterly newsletter, and processing invoices.
  • Provide support to the Recruitment Coordinator with new hire document collection, phone screening and interviewing.
  • Assist with the administration of our reward and recognition program.
  • Contribute to employee engagement initiatives that help build a connected and motivated workplace.
  • Assist with the planning and execution of SwanCare events.
Why Work For Us?

As the largest single site retirement and aged care community in WA, we are proud of our excellent reputation among our residents, their families, and our staff. You'll see the difference you make every day in the smiles of our residents and our people, and in our collective success. With more than 1000 residents and 700+ staff members, you are guaranteed to be working with a professional community of likeminded people. We will recognise your dedication and achievements, and we will support you with regular training and development, to be the best you can be. Oh, and by the way, our people say we're the warmest, most welcoming workplace you'll ever find!

As our staff are our most valuable resource when it comes to delivering the highest level of quality care to our residents, we offer a range of industry-leading benefits to acknowledge their contributions. Find out more about what’s on offer

What We Will Offer You:
  • Being a not-for-profit organisation, you will have access to attractive salary options, increasing your take home pay!
  • A supportive and collaborative work culture where you feel like home.
  • Flexible hours to maintain your work-life balance.
  • Be part of an award winning reward and recognition program.
  • Exceptional on-site services and facilities.
  • Discounts on HBF health insurance, on-site gym membership and selected retail providers.
  • Free onsite parking.
  • Access to our Employee Assistance Program.
Skills and Experiences:
Key Role Requirements:
To be successful in this role you must be highly organised with strong attention to detail, enjoy working in a team environment and have a passion for providing excellent customer service.

Other requirements include:
  • Possession or progression toward a degree or diploma qualification in Human Resources.
  • Experience working in a not-for-profit organisation (highly desirable).
  • Advanced MS Office skills.
  • Full working rights within Australia.
  • National Police Clearance.
What Happens After I Apply?

Please submit a covering letter with your resume.

We will start the shortlisting and interviewing process straight away so if you are interested in becoming part of the SwanCare team, apply today – we’d love to hear from you!

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