People & Culture Officer (P&C Specialist) - Full Time, Lismore, 12mth Contract

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Introduction:
About Summerland

Welcome to Summerland, where banking meets community values. We are a customer-owned bank and a certified B Corporation, dedicated to serving the residents of a vibrant Northern Rivers Region. At Summerland, we prioritise the well-being of our customers and our environment, ensuring that every financial decision we make aligns with our commitment to social and environmental responsibility.

As we continue to grow, we are seeking passionate individuals who share our vision and want to contribute to the positive impact we make in our community.

Join us and become part of a team that values integrity, sustainability, and the power of banking for sustainable community.

About the Opportunity

We have an exciting opportunity for a 12-month full time contract to cover parental leave in the Lismore Head Office, NSW 2480.

For the first three (3) months, you will report to the People & Culture Manager at Summerland Bank. From 01 July 2026, when Summerland Bank merges with Regional Australia Bank, you will join a larger People & Culture team and report into the People & Culture Team Lead. The role will continue to be based in Lismore.

The People & Culture Officer is a multi-faceted role providing support to the full range of Human Resource Management (HRM), including:

• Recruitment
• Onboarding
• Learning and Development
• Performance Management
• Employee Safety and Wellbeing
• Payroll
• Fair Work Australia Principles

As an employer of choice, this role provides advice and direction to employees and managers maintaining excellence in the HR customer experience.

The People & Culture Officer is an energetic individual who can build strong relationships and rapport with both internal and external stakeholders. Respecting confidentiality, you engender trust enabling staff to be comfortable raising sensitive issues. You enjoy a fast paced, varied and diverse workload, adapting your responses to different customer needs with agility and sensitivity, ensuring people matter most at all times.

Key Responsibilities:

• Super-user of the HRIS (ELMO Software)
• Generalist HR administration across the full cycle of HRM
• Recruitment and Onboarding
• Administration of employment contracts/changes
• Maintenance of the learning and development platform, including coordination of traineeships and incentives
• Assist with coordination of performance processes
• Rewards and Recognition process
• Maintenance of Employee Surveys
• Administration of Parental Leave
• Inputting of Payroll administration and liaise regularly with Payroll Specialist

Working for Summerland

Our values are:
People Matter Most | Be Brave | Default to Positivity | Make Each Other Proud | Keep it Simple

Our value of 'People Matter Most' is the cornerstone of Summerland as we know our people are integral to the success of the business. Summerland is committed to creating a culture that enables staff to reach their full potential. Our people are guided by the customer-owned banking philosophy with staff working together with an approach that is collaborative, open, and transparent to ensure the sustainability of community.

What We Can Offer

In return for your hard work and dedication you will receive:

• Attractive Salary + 12% Super
• Access to paid volunteer leave
• Concessions on retail banking and loans products

Other benefits include:

• Transformational culture
• Extensive development and recognition program
• Flexible work options (2 days working from home post induction training)
• Wellbeing framework including Employee Assistance Program (EAP)
• Working with a professional, passionate, and friendly team

Description:
Join our team. Apply today!

If you are passionate about this role, and can demonstrate the skills and experience required, then we look forward to hearing from you.

Recruitment Pack & Position Description.

To view the Position Description, please visit our Careers page.

Click "Apply" and upload your resume and cover letter addressing the selection criteria in your application.

Applications Close Sunday 01 February 2026.

For further information about the position details or if you require any reasonable adjustments to the recruitment process or the role, please contact Shirlee Whalley at people@summerland.com.au

Skills and Experiences:
Our Recruitment Process

Summerland promotes a culture that actively seeks to include, welcome, and value diversity to enable people to contribute their best work. We encourage people of all abilities, Aboriginal and Torres Strait Islander people, those wanting to return to the workforce, young people, and people from culturally diverse backgrounds to apply for this job.

Our screening process will include a mixture of online screening and assessment tools. As a guide, you should expect the process to include the following components:

• Resume and Cover Letter Screening
• Initial Phone Interview
• Live Online or Face-to-Face Interviews

If you are passionate about this role, and can demonstrate the skills and experience required, then we look forward to hearing from you.

To find out more about Summerland, our culture and benefits, please visit: www.summerland.com.au