People Operations And Payroll Manager

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Description:
Where will your career take you next? Let’s find out together.

At Zurich Cover-More, we’re proud to be one of the world’s leading travel insurance and assistance providers. Each year, we protect more than 20 million travellers worldwide, making sure we’re there every step of their journey with proactive care, personalised cover and specialist support. Zurich Cover-More partners with many of the world’s best-known brands – think major airlines, travel giants, top banks, credit card providers, and large retailers – to deliver more care, more cover, for all.

Launched in December 2024, Zurich Cover-More is the global travel brand of Zurich Insurance Group, one of the world’s leading multi-line insurers. Our family of customer-facing brands includes trusted names like Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely, and Blue Insurance. Together, we’re redefining what it means to travel safely and with confidence. Whether it’s a long-awaited holiday, a last-minute business trip, or an unexpected detour, we deliver in the moments that matter.

We’re looking for a detail-oriented and proactive People Operations & Payroll Manager to lead payroll and employee lifecycle activities across our EMEA entities. This is a key role in a growing organisation, ensuring accuracy, compliance, and an excellent employee experience across the UK, Ireland, and wider EMEA region.

What you’ll be doing:
You’ll maintain accurate and up-to-date employee and organisational data, ensuring integrity and confidentiality at all times
You’ll ensure all employees are paid accurately and on time in line with payroll deadlines
You’ll lead end-to-end payroll processing and reconciliation activities across multiple jurisdictions
You’ll produce payroll, finance, and statutory reports in line with required timelines and formats
You’ll communicate updates to payroll policies, processes, and statutory regulations, ensuring compliance at all times
You’ll ensure all deductions, taxes, and pension contributions are processed and remitted accurately and within deadlines
You’ll respond promptly and effectively to employee and manager payroll queries
You’ll support audits and provide accurate documentation as required
You’ll partner with people business partners on pay and benefits-related activities
You’ll contribute to the development and continuous improvement of people operations and payroll processes and workflows
You’ll provide accurate and timely payroll and people data to group stakeholders
You’ll maintain documentation of payroll transactions, employee records, and statutory filings, including archiving in line with retention policies
You’ll manage day-to-day administration of employee benefits programmes, including enrolments, changes, and system updates
You’ll coordinate benefits enrolment periods, including employee communications and education
You’ll identify and implement opportunities for process improvements and automation

What skills and experience you’ll bring on this journey:
You’ll have strong experience managing end-to-end payroll in Ireland, and ideally either the UK or continental Europe
You’ll have strong, up-to-date knowledge of tax regulations and employment legislation
You’ll have experience with payroll systems (Deel experience is a plus)
You’ll bring proven experience working across payroll and benefits processes and systems
You’ll have experience producing payroll-related statutory reporting to external bodies
You’ll demonstrate exceptional attention to detail and accuracy
You’ll be highly organised, proactive, and able to manage competing deadlines
You’ll have strong Excel and Microsoft Office skills
You’ll communicate clearly and confidently with stakeholders at all levels
You’ll apply a logical, analytical approach to problem solving and continuous improvement

Why you’ll love working with us!

We value optimism, caring, togetherness, reliability, results-orientation, and forward-thinking.

We have more than 3000 employees worldwide. We are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts, customer service and corporate services professionals. We share a global purpose to look after travellers, at every step of their journey.

Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid approach ensures you can maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home, after an initial training period.

Career growth. This is an extremely exciting time for us at Zurich Cover-More, as we rapidly expand our business across the globe. We’re committed to helping our people thrive through a comprehensive onboarding experience, continuous professional development, and a supportive work environment that empowers growth at every stage of your career.

Take the time you need, for you and your community. We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits along with anniversary leave, volunteer leave and a comprehensive paid parental leave scheme.

Investing in your health and your future. We offer a competitive health insurance package with comprehensive mental health coverage, access to an Employee Assistance Program (EAP), and a pension scheme with employer contributions – helping you build a secure and healthy future.

Diversity and inclusion. We respect who you are and thoroughly embrace diversity. Wherever life has taken you, we welcome you to bring your whole self to work. Just be you – because that’s exactly who we’re looking for.

Appy today and let’s go to great places together!

At Zurich Cover-More, compensation for roles is influenced by a variety of factors, including but not limited to office location, role, skill set, and level of experience. We are committed to providing a fair and reasonable compensation range for each role and additional rewards may include short-term incentive bonuses and increases based on merit. If your salary expectations are not in line with the proposed salary published for this role, you are still encouraged to apply. We will consider applications from talented individuals with the relevant experience, skills, education and attitude on a case-by-case basis.

The compensation shown reflects a national market range and the proposed salary for this position is €74,000 with short-term incentive bonus eligibility of 10%.

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