People Operations Coordinator

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Manhattan Mental Health Counseling (MMHC) is a growing, fully remote psychotherapy practice dedicated to compassionate, high-quality care.

The Opportunity

We're looking for a highly organized, resourceful People Operations Coordinator to support the day-to-day people operations of our growing team. This is a hands-on, high-ownership role in a fast-moving healthcare environment.

Important Note: This is a 100% remote role, but candidates must currently reside in the state of Texas (no exceptions).

What You'll Own

• Employee Support: Serve as a go-to resource for employees on HR questions (payroll, benefits, PTO, leave, policies), manage employee-lifecycle changes, and maintain organized records.
• Leave & PTO Administration: Own leave requests from start to return-to-work, including FMLA and applicable leave programs; track dates, documentation, and approvals.
• Benefits Administration: Support enrollment, eligibility, qualifying life events, and terminations; coordinate with carriers and brokers.
• Payroll Administration: Field payroll-related questions (paychecks, deductions, PTO balances), research discrepancies, and ensure employee changes are processed accurately.
• Employee Lifecycle Administration: Build and manage onboarding and offboarding processes as the team scales, ensuring a smooth experience for new hires and departing employees; maintain accurate, confidential records in the HRIS.
• Recruiting: Support candidate outreach, screening, interview coordination, and offer processes for clinical and non-clinical roles.
• Process Improvement: Build trackers, templates, and scalable systems as we expand nationally, leveraging technology and AI tools to keep pace with growth and eliminate manual work.

Who You Are

You bring strong organizational skills, sound judgment, reliable follow‑through, and genuine resourcefulness. You learn quickly, communicate clearly, and handle sensitive information with high discretion. You’re comfortable with technology, evolving systems, and the ambiguity that comes with a growing organization, and you naturally bring structure and clarity with a builder’s mindset.

Experience
HR experience is not required. We welcome candidates who have demonstrated success in people-facing operational roles, including backgrounds such as:

• People/Business Operations
• Healthcare or practice administration
• Project Coordination
• Bonus: Experience in mental health, healthcare, or high-growth startup environments

What We Offer

• Competitive Pay: $55,000 – $65,000 / year (Commensurate with experience)
• 100% remote work environment
• Health, dental, and vision insurance
• Paid time off (PTO) & retirement plan
• High visibility and direct impact in a growing, multi-state organization

Why Join Us

MMHC combines the stability of an established practice with the pace of a growing organization. If you’re resourceful, proactive, and energized by supporting people while building better systems, you’ll make a meaningful impact here.

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Application Question(s):

• Do you have a private, secure workspace with reliable high-speed internet and a dependable computer suitable for handling confidential employee and clinical data?
• The compensation range for this role is $55,000 – $65,000 per year. Does this align with your salary expectations?
• If selected, how soon would you be available to start?
• Tell us about a time you had to research an answer or figure out how to handle an unfamiliar situation. What resources did you use, and what was the outcome?
• When you have multiple open tasks and an urgent request comes in, how do you determine what to prioritize?
• Tell us about a process you improved, organized, or made more efficient. What problem were you trying to solve?

Experience:

• business operations or HR : 3 years (Required)

Location:

• Texas (Required)

Work Location: Remote