People Services Coordinator

Job Description

The People Services (HR) Coordinator provides critical support to the Human Resources team by managing daily administrative tasks, supporting employee lifecycle processes (onboarding to offboarding), maintaining HR systems and records, and serving as a point of contact for employee inquiries. This role ensures HR operations run smoothly and efficiently while upholding company policies and compliance standards. This position will report to the Manager, People Services, and will be based out of our India office.

What you’ll do:

• Employee Lifecycle Support

  • Coordinate onboarding and offboarding processes, including auditing onboarding tasks, monitoring background checks, and creating offboarding packets

  • Prepare employment-related documents, including verification of employment letters, offer letters, termination letters, and employment agreements
    

• Employee Support

  • Serve as a first point of contact for HR-related questions and guide employees to appropriate self-service resources

  • Act as a liaison between employees and internal departments (e.g., Payroll, IT, AP)
    

• HR Systems & Data Management

  • Manage and assign service requests/tickets via Jira

  • Maintain accurate and up-to-date personnel records and employee files

  • Enter and update employee data in HRIS and other HR systems

  • Ensure compliance with company policies, HR standards, and legal requirements
    

• Process & Documentation

  • Create, update, and maintain Standard Operating Procedures (SOPs) and process documentation

  • Support audits and compliance reviews through accurate recordkeeping
    

• General Administrative Support

  • Assist with scheduling HR-related meetings, interviews, or trainings

  • Participate in or support ad hoc HR projects and initiatives as needed

  • Work on-site as needed based on business and team needs
    

What we’re looking for:

• Bachelor's Degree in Human Resources or related area preferred

• 1–2 years of experience in an HR support or coordination role preferred

• Strong organizational and multitasking skills with attention to detail

• Excellent interpersonal and communication skills

• Proficient with HRIS systems and productivity tools (e.g., Microsoft Office, Slack, Jira, Workday)

• Ability to handle sensitive information with confidentiality and professionalism

Additional Information

Perks & Benefits

At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a dynamic and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law.

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