Peoplesoft Erp Business Analyst

Financial Management & Planning

This position currently falls within our hybrid model, allowing the employee to typically work a minimum of 50% of your time at your regular work location and the other 50% of time at home.

As an employer of choice, Niagara Region offers competitive salaries and benefits, a defined benefit pension plan, a corporate wellness centre, access to the Employee and Family Assistance Program (EFAP), mentorship and training programs, employee recognition programs, and more. In addition, the Region recognizes the value of having flexible work arrangements to support better work-life balance for our employees. Hybrid work arrangements may vary from one employee to another and may also differ in the number of remote workdays. These opportunities remain subject to the alignment of operational needs, business requirements, and customer service expectations.

Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high-quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada’s most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada’s most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario’s most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.

At Niagara Region, we value diversity - in background and experience. We are proud to be an equal opportunity employer. We aspire to hire and grow a workforce reflective of the diverse community we serve. By doing so, we can deliver better programs and services across Niagara.

We welcome all applicants! For more information about diversity, equity, and inclusion at Niagara Region, Diversity, Equity and Inclusion - Niagara Region, Ontario or email related questions to diversity@niagararegion.ca. To send input on reducing barriers in the current hiring process, please email myhr@niagararegion.ca

For the Region's full employee equity statement, Working at Niagara Region - Niagara Region, Ontario.

Don’t have every qualification?

You may be hesitant to apply if you do not have every qualification listed in the posting. While specific qualifications are important for certain roles, we invite individuals from diverse backgrounds and varying levels of experience and education to apply. Our recruiters will evaluate your suitability for the role.

Please note that for unionized roles, we must follow collective agreement requirements. However, we encourage all interested candidates to submit their applications. We believe success in a role can extend beyond meeting every single requirement.

Job Summary

Salary Pending Review

Reporting to the Manager, ERP Business Support, the ERP Business Analyst is responsible for ongoing operational functional development, data integrity, integration, and security of the Enterprise Resource Planning (ERP) system; planning, coordination and execution of issue resolution, including development, testing and troubleshooting; finding efficiencies and improvements in existing client systems. This role also upholds the integrity of all Regional ERP clients (including Niagara Region and its agencies, boards and commissions, and shared services partners) compliance to delegated approval authority under the procurement bylaw through the maintenance of financial system structure, approval thresholds, and user permissions.

Education

• Post-secondary degree in Information Technology, Computer Science, Business Administration, Finance, or other related field of study
• Formal training in Business Analysis (e.g. CBAP), project management (e.g. PMP), ITIL, process redesign or other similar discipline is preferred

Knowledge

• Minimum of 5 years systems planning, support, conceptual design and feasibility study experience. Experience in a medium to large organization of a complex diverse nature is preferred
• Working knowledge of business process modeling (including data structures), requirements gathering, structured analysis, and design
• Knowledge and understanding of financial principles, policies, procedures/processes and reporting requirements
• Experience in data compilation, reporting, analytics, trend and forecast analysis is preferred
• Demonstrated knowledge in ERP system (e.g.. PeopleSoft) and functional system analysis required; financial ERP is preferred
• Well-developed analytical, diagnostic, and problem-solving skills, with an ability to successfully manage multiple priorities in a fast-paced, time sensitive environment
• Excellent client service with collaborative communication skills to support all stakeholders
• Advanced proficiency in Microsoft Office tools, particularly in Excel
• An equivalent combination of education and experience may be considered

Responsibilities

Provides financial ERP system support activities, which includes, maintaining system updates and data, providing guidance to all users for technical processes with the integration of different applications and providing consultation as a key financial ERP system internal support contact (45% of time)

• Manages and implements ERP security and configuration changes (e.g. role and user preference changes, adding and inactivating users, processing chart of account changes/inactivation/additions, etc.) to ensure the integrity of all Regional ERP clients’ (including Niagara Region and its agencies, boards, and commissions, and shared services partners) compliance to delegated approval authority under various procurement bylaws and policies.
• Leads the daily maintenance and integrity of financial ERP systems (e.g. workflow reassignments, running system processes such as combination edits, security audits, etc.).
• Updates and maintains required system configuration changes within divisional policy and manager direction.
• Acts as the first point of contact for financial ERP system troubleshooting.
• Assesses impacts of legislative and policy changes (such as CRA mileage rates and per diem).
• Makes recommendations on upgrades/improvements of assigned modules within current systems.
• Delivers a high standard of customer service and support to internal and external Regional ERP clients.

Works independently and with Senior ERP Business Analysts to facilitate the identification and development of new or modified business technology solutions. (30% of time)

• Collaborates with Senior ERP Business Analysts to modify, enhance, adapt, or maintain integrity of existing systems, integrating new features or improvements, ensuring systems are dependable, efficient and controlled.
• Investigates business problems, analyzing optimal solutions and creating recommendations.
• Conducts feasibility studies, preparing test scripts, leading UAT, training and obtaining end-user feedback.
• Provides recommendations for solutions which fit within the Region’s ERP framework, evaluating alternatives, detailing functions to be performed, designing work methods and procedures, designing the User Acceptance test plan and assisting with the Quality Assurance testing.
• Assists with system implementation and develops or recommends changes to client area work methods and procedures.
• Translates business reporting requirements related to assigned modules into system queries and data pulls to support staff with decision making
• Acts as a liaison between the business units and technical/development staff.

Provides documentation and procedural support on client projects/initiatives. (20% of time)

• Writes technical procedures and documentation for the ERP application, including operations.
• Prepares documentation to promote ongoing support of the application with an eye to process gaps and opportunities for improvement.

Identifies opportunities to improve/enhance processes and business solutions. (5% of time)

• Identifies when existing practices in business processes are no longer sufficient or productive and offers creative solutions, based on statistical/data analyses and evaluations.
• Investigates options within the current application portfolio for improvement.

Perform other related duties and responsibilities as assigned or required.

Special Requirements

• In accordance with the Corporate Criminal Record Check Policy, the position requires the incumbent to undergo a Criminal Records Check and submit a Canadian Police Clearance Certificate.
• Must maintain ability to travel in a timely manner to other offices, work locations or sites as authorized by the Corporation for business reasons.
• Regional staff strive to enable the strategic priorities of council and the organization through the completion of their work. Staff carry out their work by demonstrating the corporate values.

Uncover the wonder of the Niagara Region and join a team dedicated to meeting tomorrow’s challenges TODAY!

Let us know why you would be an excellent team member by submitting your online application.

We thank all candidates for their interest however, only those candidates selected for an interview will be contacted.

If you require an accommodation for the application process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, the alternate formats for contacting us are as follows:

• Email: myhr@niagararegion.ca
• Phone: 905-980-6000 or 1-800-263-7215
• Bell Relay: 1-800-855-0511
• In-person: Sir Isaac Brock Way, Thorold, ON L2V 4T7 – Human Resources Department