Pharmacy Assistant

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Experienced Pharmacy Assistant – Greater Ottawa Area

Job Summary:
We are seeking a reliable, energetic, and detail-oriented Pharmacy Assistant to join our dynamic team. The ideal candidate must have previous experience in an Ontario pharmacy setting and be proficient with Kroll software. Excellent customer service and the ability to work independently or as part of a team are essential.

Key Responsibilities:

• Greet patients and verify prescription details accurately before processing
• Enter patient information into Kroll and manage third-party adjudication
• Dispense prescription medications accurately and efficiently
• Maintain inventory and pharmacy stock using control systems
• Assist customers with OTC inquiries and refer to the pharmacist when needed
• Handle customer pickups and assist with cashier duties as required
• Receive and process new and refill prescriptions in accordance with SOPs
• Prepare and submit medication orders to suppliers
• Manage incoming phone calls and direct to the pharmacist as necessary
• Handle faxed prescriptions according to Pharmacy Standards of Practice
• Scan and file documentation accurately and securely
• Maintain cleanliness and organization in the pharmacy area
• Uphold confidentiality and patient privacy at all times

Qualifications:

• Previous experience as a Pharmacy Assistant in Ontario is REQUIRED
• Proficiency with Kroll software is a MUST
• Excellent organizational and multitasking skills
• Strong written and verbal communication skills
• Proven customer service experience in a pharmacy setting
• Comfortable using Microsoft Office and pharmacy-related software

Work Schedule:

• Flexible hours, Monday to Saturday (no evenings past 6:00 PM)
• Very limited Saturdays (only until 3:00 PM)
• Sundays and all statutory holidays off
• Position begins as regular part-time with potential to grow into full-time based on performance

Compensation:

• Competitive, based on experience and qualifications

Important Notes:

• Only applicants with direct experience working in a community pharmacy in Ontario will be considered
• Must currently reside in the Greater Ottawa Area

How to Apply:
If you meet all the requirements and are interested in contributing to a professional, friendly work environment, we’d love to hear from you. Please do not apply if you lack the required experience or are located outside the Greater Ottawa Area.

Job Type: Part-time

Pay: $18.00-$20.00 per hour

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Store discount
• Vision care
• Wellness program

Education:

• DCS / DEC (required)

Experience:

• Ontario Pharmacy Assistant t: 3 years (required)
• Telus Kroll: 2 years (required)

Language:

• English (required)
• French (preferred)

Location:

• Ottawa, ON (required)

Work Location: In person