Plumbing & Heating Trade Counter Assistant-Glasnevin

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Brooks Timber and Building Supplies Ltd is one of the leading Timber and Builders Merchant in the Republic of Ireland. Brooks has been an institution in the Irish Construction Industry since its inception in the late 1700s to today. Brooks has grown by developing a product offering in harmony with customer needs and by acquiring local businesses that share this customer-focused approach.

Brooks business is the distribution of timber products and building materials to house builders and contractors, joinery and furniture manufacturers, other builder merchants, subcontractors, house factories and end -users (DIY) through outlets open to public, as well as through direct-to-site delivery.

Brooks conducts its operations through a broad network of outlets throughout Ireland. Brooks has nine branch locations throughout Ireland. Brooks offers expert advice and wide range of quality products to both the building professional and those doing DIY jobs at home.

Plumbing & Heating Trade Counter Assistant – Glasnevin, Dublin

We wish to recruit a Trade Counter Assistant who will play a fundamental role providing excellent customer service in the Glasnevin area. This is a customer facing role, providing an outstanding level of service at our trade counter and over the phone, maximising sales at every opportunity. As part of the branch team, this is an excellent role for the right person to develop their skills and experience within our industry.

This role will include:

• Providing excellent customer service at our busy Trade Counter maintaining high company standards
• Assisting customers/potential customers on their product selection detailing benefits/technical features of products
• Cash handling and operation of our in-house stock system.
• Assisting the Shop Manager with merchandising and keeping the shop at the highest standards of health and safety and cleanliness.
• Maintaining effective communications with our suppliers regarding the sourcing and delivery of products.
• Providing support to our Internal Sales Team and External Sales Team

Criteria:

• Previous experience of providing excellent face to face customer service within a retail environment essential
• Good knowledge of Plumbing & Heating products or willingness to learn
• Excellent teamwork and organisational skills
• Excellent communication skills both verbal and written
• Proficient in the use of IT and have good computer literacy
• Reliable and punctual
• Good knowledge of Plumbing & Heating products or willingness to learn
• Previous experience of working on a Trade Counter desirable

Benefits:

• Attractive competitive salary offered
• Access to Company Pension Scheme
• Opportunity for Excellent Career
• Staff Discount
• Long Service Leave and Recognition

Closing date: Friday 21st November 2025

Job Type: Full-time

Experience:

• Plumbing & Heating Trade: 1 year (preferred)
• Customer service: 1 year (preferred)

Work Location: In person