Pm Guest Service Associate

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Front Desk Agent PM Shift

Duties:
- Greet and welcome guests as they arrive at the hotel
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints and resolve issues in a professional manner
- Process payments and maintain accurate records
- Maintain a clean and organized front desk area

Qualifications:
- Excellent communication and customer service skills
- Proficient in using phone systems and computer software
- Strong attention to detail and organizational skills
- Ability to multitask and prioritize tasks effectively
- Previous experience in a similar role is preferred but not required

We offer competitive pay and benefits packages, including paid time off. Join our team of dedicated professionals and contribute to creating a positive guest experience.

To apply, please submit your resume and cover letter highlighting your relevant experience through Indeed. We look forward to reviewing your application.

Job Type: Part-time

Pay: From $14.00 per hour

Expected hours: 16 – 32 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Work Location: In person