Post Sales Operation Executive

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PowerLaw | Full-time | Remote (India) | IST Hours | ₹20,000 – ₹1,00,000 per month + Performance Pay

PowerLaw helps Indian D2C brands become #1 in their Amazon category in 90 days. We work on a performance-based model, so our success is directly tied to the growth we create for our clients.

Your job: make sure everything after the sale runs smoothly. You’ll own client onboarding, follow-ups, coordination, payments, and day-to-day post-sales operations.

THE WORK

• Own the post-sales process from client onboarding to ongoing coordination
• Be the primary point of contact for clients and ensure timely communication
• Coordinate with internal teams and clients to keep deliverables on track
• Follow up on payments, documents, approvals, and pending requirements
• Track client accounts, tasks, timelines, and deliverables
• Maintain clean and accurate records in Excel, Google Sheets, and CRM
• Handle client queries and proactively resolve operational issues
• Keep the CRM updated and share regular client and operations reports
• Make sure no follow-up, commitment, or client request falls through the cracks
• Coordinate and follow up on Amazon account-related activities and requirements

YOU NEED

• 2+ years in post-sales, customer success, client servicing, account management, or operations
• Hands-on experience managing or handling Amazon seller accounts is required
• Good understanding of the Amazon Seller Central ecosystem and account operations
• Strong client-handling, communication, and follow-up skills
• Comfortable managing multiple clients and tasks at the same time
• Good working knowledge of Excel and Google Sheets
• Experience with HubSpot, Zoho, Salesforce, or similar CRM is a plus
• Strong English and Hindi communication
• Organized, detail-oriented, and proactive — you take ownership without needing constant follow-ups

D2C, e-commerce, Amazon, digital marketing agency, or SaaS experience is preferred. Candidates with direct experience handling Amazon accounts will be given preference.

PAY AND WHAT YOU GET

₹20,000 – ₹1,00,000/month fixed, depending on experience and level, plus performance pay.

Fully remote. Direct access to leadership. High ownership and the opportunity to grow into Customer Success, Account Management, or Operations leadership as PowerLaw scales.

Keywords: Post-Sales, Customer Success, Client Servicing, Account Management, Operations, Client Coordination, Amazon Seller Central, Amazon Account Management, CRM, Excel, Google Sheets, D2C, E-commerce, Amazon, Customer Retention, Client Onboarding.

Pay: ₹20,000.00 - ₹100,000.00 per month

Benefits:

• Work from home

Work Location: Remote