Practice Manager - Regional

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Introduction:
About Family Planning Australia

Family Planning Australia (FPA) is the leading provider of reproductive and sexual health services in NSW. We are an independent not-for-profit organisation, with the aim to advance lifelong sexual and reproductive health and rights. We offer expert clinical care, information, and advice for everybody in every family as well as education and training and evidence-based research to support doctors, nurses, and other professionals.

Family Planning Australia is committed to excellence in meeting the reproductive and sexual health needs of the community. We achieve this by providing best practice, accredited clinical services, enhancing the knowledge and skills of service providers, improving the body of knowledge about reproductive and sexual health through rigorous research and evaluation, and leading international development projects to promote the rights of marginalised people in developing countries.

Our Values

Family Planning Australia is a pro-choice organisation
All staff must fully support the FPA - Values

Benefits

• Access to salary packaging ($15,900pa) plus meal/entertainment ($2,650pa) increasing your fortnightly take home pay
• Modern offices and clinical facilities
• Access to paid leave entitlements including rostered days off, annual leave, personal/careers leave, parental leave, study leave
• Travel opportunities to regional NSW

Description:
About you

We are seeking the right candidate who will not just manage a team but create a culture where our values are the default and judgement free care is the baseline. Do you possess a sophisticated understanding of medical operations, from navigating billing, accreditation standards, to driving a positive cultural environment. Are you a calm, solutions-orientated leader with an eye for detail who values integrity, clinical safety, and can bridge the gap between clinical excellence and administrative efficiency, then Family Planning Australia is who you have been looking for.

About the role

• Permanent full time

The Practice Manager is responsible for the management of clinical operations within Regional NSW, including outreach locations associated with that area. Through responsive, hands-on leadership, this role ensures the effective and efficient functioning of a fast-paced, quality, client-centred service. Core components of the role incorporate excellent leadership, commercial acumen, financial management and compassionate human resource management. The position requires integrity, adaptability, and highly developed communication skills to manager a team of healthcare professionals and ensure that clients receive the best possible care. The role works closely with our clinicians and administrative staff to ensure that the clinics run smoothly and efficiently in order to meet targets. This is a multi-faceted role which requires regular sire visits to clinic and outreach locations.

Are you ready to join our team - Next steps

For detailed information about responsibilities and selection criteria, please see the attached position description

If you are interested, click the apply button and submit your current resume and a cover letter. If you have any questions about this opportunity, please reach out to Kitty on kittys@fpnsw.org.au for more details.

Please submit your current resume and a cover letter addressing the selection criteria listed in the position description.
We will be reviewing applications regularly, and the advertisement may be closed early if the position is successfully recruited to.

FPA is an Equal Opportunity Employer and we encourage all suitably qualified applicants to apply, including Aboriginal People and people from racial, ethnic or ethno-religious minority groups and people with disability.

Family Planning Australia does not accept unsolicited agency resumes or applications and is not responsible for any fees related to unsolicited agency resumes or applications.

Skills and Experiences:
Selection Criteria
Essential

• Degree qualifications in management, business, health, or related field and/or
• Minimum of 3 years previous experience in a practice management role
• Demonstrated leadership skill with proven ability to manage all aspects of day-to-day operations within a primary care practice setting
• Strong business acumen, particularly with regards to financial and human resource management
• Demonstrated ability to budget at a financial and operational level along with workforce planning
• Excellent written and verbal communication skills, including effective use of Microsoft suite products
• Exceptional interpersonal skills including the ability to effectively relate to a diverse range of people
• Proven excellent time management and organisation skills with the ability to prioritise workload and to provide a high level of attention to detail
• Demonstrated ability to analyse issues systematically and develop innovative solutions
• Familiarity with Medicare billing rules, processes and methods
• Current unrestricted NSW Driver's License and ability to travel throughout NSW
• Must have full permanent working rights in Australia

Desirable

• Demonstrated experience in managing primary care service delivery working with relevant population groups, particularly Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disability and/r young people
• Knowledge and experience in accreditation and compliance including NSQHS Standards and Clinical Governance Frameworks
• Experience in the application and management of Best Practice, Hot Doc, and other patient management systems

Other requirements

• A Criminal Record Check and Working with Children Check are required prior to commencement in this role