Practice Manager - Toowoomba

We are seeking a Full-Time Practice Manager at Toowoomba Veterinary Hospital!

Are you an experienced and dynamic leader in the veterinary field?

Toowoomba Veterinary Hospital is seeking a dedicated and passionate Full-Time Practice Manager to join our team and take charge of our clinic's operations. If you're looking to combine your love of animals with your management skills, this is the opportunity for you!

About Us:

Toowoomba Veterinary Hospital is a well-established, high-quality animal care facility offering comprehensive veterinary services. We pride ourselves on providing exceptional care for pets while maintaining a supportive and collaborative environment for our team. As we continue to grow, we are seeking a motivated individual to help lead our practice and ensure its success.

The Role:

As the Practice Manager, you will play a crucial role in overseeing the daily operations of the hospital. You will be responsible for managing the clinic’s administrative functions, optimizing workflows, and ensuring a positive and efficient work environment. You will also work closely with our team of veterinarians and support staff to ensure the best possible care for our patients.

Key Responsibilities:

• Leadership & Staff Management: Lead, mentor, and support a dedicated team of veterinary professionals and support staff. Foster a positive team culture and maintain high morale.

• Operational Management: Oversee clinic schedules, ensuring efficient patient care and minimal wait times.

• Financial Management: Manage the clinic's budgets, including overseeing expenses, billing, and inventory control. Develop strategies to increase profitability.

• Client Relations: Maintain strong relationships with clients, ensuring excellent customer service and patient care. Address client concerns and feedback promptly.

• Compliance & Quality Control: Ensure that the clinic adheres to all relevant regulations and industry standards. Maintain protocols for hygiene, safety, and health.

• Marketing & Community Engagement: Promote the hospital’s services, events, and community outreach efforts. Build the clinic's profile within the Toowoomba region.

Skills & Qualifications:

• Proven experience in practice management or a similar leadership role, preferably within the veterinary or healthcare industry.

• Strong understanding of veterinary operations, including financial management, HR practices, and inventory control.

• Excellent communication, interpersonal, and leadership skills.

• Ability to multitask, problem-solve, and remain calm under pressure.

• High level of organisational skills and attention to detail.

• Proficiency in practice management software is advantageous.

• Passion for animal care and working in a veterinary environment.

What We Offer:

• Competitive salary package.

• Ongoing professional development opportunities.

• A supportive, collaborative team environment.

• Flexible work hours.

• Discounts on veterinary services and products for your pets.

• Work in a purpose-built, modern veterinary hospital.

How to Apply:

If you are ready to make a positive impact in a thriving veterinary practice, we want to hear from you! Please submit your CV and a cover letter detailing your experience and suitability for the role to steph.dealmeida@vet.partners

Toowoomba Veterinary Hospital is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

Join the Toowoomba Veterinary Hospital team and make a difference in the lives of pets and their families!